# Renew

> Renew is a New York-based proptech company that builds an AI-powered resident retention platform for multifamily and single-family rental operators. Founded in 2021 by Rob Hayden and Kevin Murphy, Renew treats the lease-renewal moment as a strategic lever: its software surfaces early churn signals, automates the renewal workflow, and - through the industry's first Resident Referral Network - lets operators keep residents inside their portfolio even when they move. The company raised a $12M Series A in October 2025 to scale the platform.

- **Founded:** 2021
- **Headquarters:** Brooklyn, New York, United States
- **Founders:** Rob Hayden (CEO & Co-Founder), Kevin Murphy (Co-Founder)
- **Team size:** ~34 employees (2026)
- **Products:** Renewal Management System (RMS), Renew Data Engine, Renew AI / Momentum Score, Renew Marketplace (Resident Referral Network), Renew Revenue Ecosystem
- **Notable:** Raised $12M Series A in October 2025 led by Haymaker Ventures., Launched the rental industry's first Resident Referral Network., Demonstrated a ~3% improvement in resident retention for operators.

## Products & services

- **Renewal Management System (RMS)** — End-to-end automation of the resident renewal workflow, replacing manual admin with a structured, resident-centric process.
- **Renew Data Engine** — Analyzes resident behavior, timing, communication and service interactions to surface churn and renewal-risk signals before decisions are locked in.
- **Renew AI / Momentum Score** — An AI score that measures how residents engage with pricing, communications and property content to flag those at higher risk of moving.
- **Renew Marketplace (Resident Referral Network)** — The rental industry's first resident referral network - when a resident does move, it guides them to another property within the operator's portfolio instead of losing them entirely.
- **Renew Revenue Ecosystem** — Embedded services and monetization layered onto the renewal moment to unlock new revenue for operators.
- **Lease Audit** — A tool to review and verify lease details, adding fraud protection and accuracy to the renewal process.

## Achievements

- Raised $12M Series A in October 2025 led by Haymaker Ventures.
- Launched the rental industry's first Resident Referral Network.
- Demonstrated a ~3% improvement in resident retention for operators.
- Reduced vacancy loss by roughly 4 days per unit.
- Helped a customer (J.C. Hart) cut the renewal decision window from ~45 days to 10-15 days.
- Built to serve every renewal stakeholder - residents, owners, managers, C-suite, regionals and site teams.

## Latest updates

- **2025-10** — Renew raised a $12M Series A led by Haymaker Ventures and launched the industry's first Resident Referral Network alongside a new website.
- **2026** — Featured in industry coverage (Bisnow) on why multifamily operators are rethinking retention in 2026.

## Links

- Website: https://heyrenew.com
- LinkedIn: https://www.linkedin.com/company/heyrenew

---

Profile page: https://yespress.io/renew
Published by YesPress — https://yespress.io
Last updated: 2026-07-18