# Relay Robotics

> Relay Robotics builds autonomous indoor delivery robots for hospitals and hotels. Its compact couriers move medications, specimens, supplies, food, and guest amenities through crowded corridors, badge-controlled doors, and elevators, giving clinical and hospitality staff fewer errands and more time with people.

- **Founded:** 2013
- **Headquarters:** San Jose, United States
- **Founders:** Steve Cousins (Founder and former Chief Technology Officer), Tessa Lau (Co-founder and former Chief Technology Officer), Adrian Canoso (Co-founder and industrial designer), Izumi Yaskawa (Co-founder and former VP of Corporate Development)
- **Products:** Relay, Relay+ / Relay2, RelayRx, Deployment and fleet service
- **Notable:** More than 1.5 million lifetime deliveries reported worldwide., 99.8% successful delivery rate reported by the company., More than 25,000 deliveries per month and 10,000 miles traveled annually reported by the company.

## Products & services

- **Relay** — The original compact autonomous indoor courier for hotel amenities, packages, food, and other light deliveries; it navigates public spaces, calls elevators, contacts recipients, and returns to its charger.
- **Relay+ / Relay2** — Later-generation delivery platforms with rapid deployment, elevator integration, dynamic obstacle avoidance, fleet management, and configurable branding for hospitality and enterprise settings.
- **RelayRx** — A hospital-focused robot with a 10-gallon (41-liter) payload, secure chain-of-custody controls, enhanced navigation, and support for medications, lab specimens, chemotherapy, equipment, and supplies.
- **Deployment and fleet service** — Site mapping, elevator and door integration, workflow setup, remote fleet monitoring, support, and ongoing service offered around the robot hardware.

## Achievements

- More than 1.5 million lifetime deliveries reported worldwide.
- 99.8% successful delivery rate reported by the company.
- More than 25,000 deliveries per month and 10,000 miles traveled annually reported by the company.
- RelayRx deployed across more than 15 hospital systems by its 2023 launch announcement.
- MedStar Georgetown's Fabio completed 30,000 oncology-pharmacy deliveries in its first 18 months, making 75 to 80 runs a day.
- BayCare's St. Anthony's pilot logged a 99.8% success rate across roughly 50 deliveries a day before expansion to two more hospitals.
- Pharmacy500 recognition and membership in the CHIME Foundation.
- Founder Steve Cousins received the 2017 IEEE/IFR Award for Invention and Entrepreneurship in Robotics and Automation.

## Latest updates

- **2026-09** — CEO Sultan Mehrabi and BayCare VP of Innovation Craig Anderson discussed trusted hospital robotics, workflow fit, and staff adoption on the Beyond AI Hype podcast.
- **2026-06** — BayCare expanded its Relay fleet with Stork and Miles at two Winter Haven hospitals, following a successful 2025 St. Anthony's pilot.
- **2025-01** — MedStar Georgetown's use of robots to support preparation and delivery of chemotherapy medication received national news coverage.
- **2024-04** — InnVest Hotels was announced as Canada's largest hotel delivery robot user, extending Relay across several properties.
- **2023-06** — RelayRx launched with twice the payload capacity of earlier models and hospital-specific chain-of-custody features.

## Links

- Website: https://relayrobotics.com/
- LinkedIn: https://www.linkedin.com/company/relayrobotics/
- Twitter/X: https://x.com/relayrobots
- YouTube: https://www.youtube.com/c/RelayRobotics
- Instagram: https://www.instagram.com/relay.robotics/
- Facebook: https://www.facebook.com/search/top/?q=savioke

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Profile page: https://yespress.io/relay-robotics
Published by YesPress — https://yespress.io
Last updated: 2026-09-26