# Relay Delivery

> Relay Delivery built the invisible logistics layer behind restaurant orders: merchants kept their ordering channels and customer data, while Relay supplied dispatch software, live tracking and a scheduled courier network for a per-delivery charge. Founded in New York in 2014 by Alex Blum and Mike Chevett, it grew by separating customer acquisition from fulfillment, was acquired by Wonder in April 2024, and ended New York City delivery operations on April 1, 2026 after saying its key market was no longer sustainable.

- **Founded:** 2014
- **Headquarters:** New York, United States
- **Founders:** Alex Blum (Co-founder and CEO), Mike Chevett (Co-founder and CTO)
- **Team size:** Approximately 53 people were listed on LinkedIn in 2026; company-provided data listed 55 employees.
- **Products:** Delivery as a Service, Restaurant order dashboard, Toast integration, Courier scheduling and zoned dispatch
- **Notable:** Built a restaurant-specific B2B delivery network that operated for nearly 12 years in New York City., A Weekends Cafe case study reported 10% lower delivery costs and approximately $200,000 in annual savings using Relay with Otter., A two-week Dwolla integration eliminated eight hours of weekly manual payout work, cut courier onboarding time by 50% and lifted registration completion by 30%.

## Products & services

- **Delivery as a Service** — A white-label courier network that fulfills restaurant orders from owned websites, phone orders, POS systems and third-party marketplaces.
- **Restaurant order dashboard** — A unified web interface for preparing, dispatching and tracking orders across channels, including manual entry for phone and catering orders.
- **Toast integration** — An integration that imports Toast online orders, dispatches a courier when food is marked ready and exposes tracking to restaurant and diner.
- **Courier scheduling and zoned dispatch** — A courier app based on scheduled shifts, delivery zones, route limits and real-time assignments.

## Achievements

- Built a restaurant-specific B2B delivery network that operated for nearly 12 years in New York City.
- A Weekends Cafe case study reported 10% lower delivery costs and approximately $200,000 in annual savings using Relay with Otter.
- A two-week Dwolla integration eliminated eight hours of weekly manual payout work, cut courier onboarding time by 50% and lifted registration completion by 30%.
- Acquired by Wonder in April 2024 after roughly a year of partnership.
- Expanded service materials beyond New York to Philadelphia, Washington, DC, and Miami.
- Enabled Wonder to coordinate cooking and courier pickup closely enough that Wonder reported roughly one minute of average food wait before pickup in 2024.

## Latest updates

- **2024-04** — Wonder acquired Relay after a year-long partnership; the transaction price was not disclosed.
- **2024-12** — New York City officials publicly argued that Relay's court-created exemption from the delivery-worker minimum-pay regime should be closed.
- **2025-08** — Relay settled a New York City enforcement case involving delivery-distance settings, agreeing to pay $200,000 to affected workers and a $20,000 civil penalty.
- **2026-01** — Expanded New York City delivery-worker pay, transparency and tipping protections took effect.
- **2026-02** — Relay told couriers that its New York City delivery operations would end because the key market was no longer sustainable.
- **2026-04** — Relay ended delivery operations in New York City on April 1, while Wonder remained accountable for unresolved Relay matters according to city officials.

## Links

- Website: https://www.relay.delivery
- LinkedIn: https://www.linkedin.com/company/relay-delivery

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Profile page: https://yespress.io/relay-delivery
Published by YesPress — https://yespress.io
Last updated: 2026-08-21