# Relatient

> Relatient sells Dash, a cloud-based patient access platform for health systems, medical groups, specialty practices, and community health centers. Its scheduling rules connect contact centers, patient self-service, voice AI, messaging, digital registration, and payments with existing EHR and practice management systems. The company reports serving more than 50,000 providers and managing approximately 150 million appointments annually.

- **Founded:** 2012
- **Headquarters:** Atlanta, United States
- **Founders:** Sam Johnson (Co-founder; named President and CEO in 2014), Kevin Montgomery (Co-founder; led software development, later CTO and Chief Innovation Officer)
- **Products:** Dash Schedule, Dash Voice AI, Dash Engage / Personalized Communications, Dash Chat, Digital Registration / Dash Intake
- **Notable:** 2024 Best in KLAS for patient self-scheduling., Dash achieved HITRUST i1 recertification in September 2026; initial certification was in 2022., Named an athenahealth Preferred Solution Partner in April 2026.

## Products & services

- **Dash Schedule** — Rules-based contact center and patient self-scheduling, appointment management, waitlists, referral activation, recalls, and coordinated visit scheduling.
- **Dash Voice AI** — Conversational phone automation for appointment booking, changes, routing, and patient request capture; clinical request automation was added in July 2026.
- **Dash Engage / Personalized Communications** — Automated reminders, recall and outreach campaigns, and two-way patient communication across channels.
- **Dash Chat** — Website chat with AI-assisted live communication for patient questions and access requests.
- **Digital Registration / Dash Intake** — Mobile-friendly registration and digital forms that reduce paper intake work.
- **Financial Clearance** — Patient financial access workflows including digital and mobile payments.
- **Dash Direct APIs** — Scheduling APIs for extending the platform into other patient access experiences.

## Achievements

- 2024 Best in KLAS for patient self-scheduling.
- Dash achieved HITRUST i1 recertification in September 2026; initial certification was in 2022.
- Named an athenahealth Preferred Solution Partner in April 2026.

## Latest updates

- **2026-09** — Expanded scheduling tools for behavioral health; the release describes BlueSky Telepsych results across 13 states. Official website dates the release September 29; Business Wire distribution is dated September 22.
- **2026-09** — Announced Dash HITRUST i1 recertification on September 2.
- **2026-07** — Added clinical request automation to Dash Voice AI, creating care-team tasks in workflow tools such as an EHR.
- **2026-04** — Announced athenahealth Preferred Solution Partner designation.

## Links

- Website: https://www.relatient.com/
- LinkedIn: https://www.linkedin.com/company/relatient/
- Twitter/X: https://twitter.com/Relatient
- Facebook: https://www.facebook.com/Relatient/

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Profile page: https://yespress.io/relatient
Published by YesPress — https://yespress.io
Last updated: 2026-09-30