# Regal

> Regal is a New York-based enterprise platform for building, testing, and managing voice AI agents that handle customer phone calls, SMS, and chat for sales, support, and operations. Founded in 2020 by former Angi operators Alex Levin and Rebecca Greene, Regal pairs autonomous AI phone agents with the guardrails contact center teams actually need - A/B testing, live monitoring, listen and barge, automated QA, and conversation intelligence. Brands including AAA, Kin Insurance, Ro, Ethos, and eHealth use it to run millions of customer conversations a month.

- **Founded:** 2020
- **Headquarters:** New York, New York, USA
- **Founders:** Alex Levin (Co-Founder & CEO), Rebecca Greene (Co-Founder & CTO)
- **Team size:** Approximately 100-150 employees
- **Products:** Phone AI Agents, AI Voice Agent Builder, SMS & Chat AI Agents, Regal Copilot, Conversation Intelligence & Automated QA
- **Notable:** Raised roughly $82M+ in disclosed funding across seed, Series A, and a 2024 round, Powers millions of consumer conversations per month for enterprise brands, Company cites customers driving billions in revenue through Regal-powered interactions

## Products & services

- **Phone AI Agents** — Autonomous voice AI agents that handle inbound and outbound customer calls across sales, support, and operations.
- **AI Voice Agent Builder** — A no-code environment to build, configure, and deploy voice agents without engineering.
- **SMS & Chat AI Agents** — AI agents that carry conversations across SMS, chat, and WebRTC alongside voice.
- **Regal Copilot** — Real-time assistance and guidance for human agents on live calls.
- **Conversation Intelligence & Automated QA** — Transcription, scoring, and automated quality assurance across every conversation.
- **Journey Builder & Unified Customer Profile** — Event-driven journeys and a single customer profile that triggers the right outreach at the right moment.
- **Sales Dialer & Branded Caller ID** — Outbound dialing with branded caller ID so customers know who's calling.
- **A/B Testing, Live Monitoring, Listen & Barge** — Operator tooling to test agent variants, monitor calls live, and intervene when needed.

## Achievements

- Raised roughly $82M+ in disclosed funding across seed, Series A, and a 2024 round
- Powers millions of consumer conversations per month for enterprise brands
- Company cites customers driving billions in revenue through Regal-powered interactions
- Backed by Emergence Capital, Homebrew, and Founder Collective
- Evolved from branded outbound calling into a full voice AI agent platform

## Latest updates

- **2024-10** — Raised $40M to accelerate the rollout of AI Phone Agents for enterprise contact centers.
- **2024** — Rebranded around voice AI agents and shifted the platform from branded calling to autonomous phone agents (regal.io now redirects to regal.ai).

## Links

- Website: https://www.regal.ai/
- LinkedIn: https://www.linkedin.com/company/regal-io/

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Profile page: https://yespress.io/regal
Published by YesPress — https://yespress.io
Last updated: 2026-08-08