# Real Soft, Inc.

> Real Soft, Inc. (RSI) is a US-based staffing, software development, and IT consulting company incorporated in 1991. It combines enterprise application services, contact-center and speech technology, and onsite/offsite/offshore delivery, with operations in New Jersey and Bangalore.

- **Founded:** 1991
- **Headquarters:** Princeton, United States
- **Founders:** Rajan Desai (Founder; historical President)
- **Products:** Staffing and staff augmentation, Enterprise Technology Solutions, Speech Enterprise Solutions, SmartSourcing, dotECO
- **Notable:** Incorporated in 1991., Reported as an AT&T prime vendor since 1997 in U.S. 1’s September 2001 coverage., 2001 reporting described 450 US employees and 70 in Bangalore; these are historical figures.

## Products & services

- **Staffing and staff augmentation** — IT and non-IT talent, including multilingual call-center professionals, clinical and scientific roles, and professional staffing.
- **Enterprise Technology Solutions** — Application development, integration, migration, testing, content management, database administration, and maintenance.
- **Speech Enterprise Solutions** — IVR and speech application design, migration, integration, tuning, and contact-center consulting.
- **SmartSourcing** — A client-specific combination of onsite, offsite, and offshore delivery.
- **dotECO** — Dedicated offshore team: EXTEND, CONTROL and OWN. Client-managed capacity with an option to transfer assets after an agreed period.
- **Robotic process automation** — Automation of repetitive business tasks; Real Soft is listed in Automation Anywhere’s partner directory.
- **SmartCallback** — Published product description offers callbacks during peak call volumes and nonworking hours.
- **FirstContact** — Published product description presents proactive lead and campaign communication for Avaya Voice Portal.
- **AdminCentral** — Published product description covers centralized administration, alerts, and monitoring for IVR and speech applications.
- **ReportCentral** — Published product description covers voice-platform usage reporting, monitoring, and quality analytics.

## Achievements

- Incorporated in 1991.
- Reported as an AT&T prime vendor since 1997 in U.S. 1’s September 2001 coverage.
- 2001 reporting described 450 US employees and 70 in Bangalore; these are historical figures.
- Company states its offshore operations meet ISO 9001:2015 and SEI CMM Level 4 benchmarks; certification currency was not independently established.

## Links

- Website: https://realsoftinc.com/
- LinkedIn: https://www.linkedin.com/company/real-soft-inc-

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Profile page: https://yespress.io/real-soft-inc
Published by YesPress — https://yespress.io
Last updated: 2026-10-16