# Quavo Fraud & Disputes

> Quavo Fraud & Disputes sells cloud software and managed services to banks, credit unions, fintechs and processors handling payment disputes. QFD connects intake, investigation and recovery; Aria adds AI assistance and automation; Dispute Resolution Experts supplies operational support. Its focus is the issuing institution and the customer relationship at risk when a payment goes wrong.

- **Founded:** 2015
- **Headquarters:** Wilmington, United States
- **Founders:** Joseph McLean (CEO and Co-Founder), David Chmielewski (CPO and Co-Founder), Daniel Penne (CFO and Co-Founder), Richard Jefferson (Executive Advisor and Co-Founder)
- **Products:** QFD, Aria, Dispute Resolution Experts (DRE), Quavo Labs
- **Notable:** July 2025 investment announcement reported 60% annual revenue growth since 2022 and over 12.5 million annual disputes., October 2026 Quavo Labs announcement reported a network spanning over 25 million annual disputes and 650 supported brands and issuers., Rogue case study reports about 44,500 automated actions monthly and over 60% lower losses; customer-specific, company-published results.

## Products & services

- **QFD** — Cloud dispute management platform connecting claim intake, investigation, communications, accounting, recovery and resolution across card and non-card payments.
- **Aria** — AI analyst embedded in QFD; the March 2026 announcement describes task execution, regulatory reasoning, auditable decisions and exception escalation. Earlier ARIA investigation technology existed before this launch.
- **Dispute Resolution Experts (DRE)** — Managed dispute operations and consulting delivered by specialists using QFD; requires the QFD platform.
- **Quavo Labs** — Public research hub drawing on de-identified dispute and transaction data across the issuer network.

## Achievements

- July 2025 investment announcement reported 60% annual revenue growth since 2022 and over 12.5 million annual disputes.
- October 2026 Quavo Labs announcement reported a network spanning over 25 million annual disputes and 650 supported brands and issuers.
- Rogue case study reports about 44,500 automated actions monthly and over 60% lower losses; customer-specific, company-published results.
- Completed its first SOC 1 report in June 2026.

## Latest updates

- **2026-10** — Quavo Labs published cross-issuer subscription chargeback analysis and described its research schedule and methodology.
- **2026-06** — Announced completion of its first SOC 1 report and published the 2026 State of Dispute Management Performance Report.
- **2026-03** — Announced an expanded Aria AI analyst embedded in QFD.

## Links

- Website: https://www.quavo.com/
- LinkedIn: https://www.linkedin.com/company/quavo/
- Twitter/X: https://x.com/quavosolutions
- YouTube: https://www.youtube.com/channel/UCZPz3sHEm_ma9Nj0QbP41zQ
- Facebook: https://www.facebook.com/quavoinc/

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Profile page: https://yespress.io/quavo-fraud-and-disputes
Published by YesPress — https://yespress.io
Last updated: 2026-10-25