# Qualpay

> Qualpay is a San Mateo-based payments company that combines a merchant account and a payment gateway into a single cloud-based platform. Founded in 2014 by payments-industry veterans, it lets businesses accept card and ACH payments across online, in-person, phone and recurring channels, with tokenization, a customer vault, real-time reconciliation reporting and PCI DSS Level 1 security. In 2022 Synovus Bank took a majority stake to build an embedded finance platform on top of Qualpay's technology.

- **Founded:** 2014
- **Headquarters:** San Mateo, California, United States
- **Founders:** Craig Gass (Co-founder & CEO), Charlie Jadallah (Co-founder, Business Development), Jack Duncan (Co-founder & CTO), John Firman (Co-founder & CIO)
- **Team size:** ~40 employees
- **Products:** Payment Gateway, Merchant Account + Gateway Platform, Recurring / Subscription Billing, Tokenization & Customer Vault, Virtual Terminal
- **Notable:** Introduced one of the first multi-channel, cloud-based platforms to combine a merchant account and payment gateway in a single integration (2014)., Achieved and maintains PCI DSS Level 1 certification, the highest level of payment security compliance., Raised $8M in total funding, completing a Series A in 2015.

## Products & services

- **Payment Gateway** — A developer-facing gateway with API and SDK integration for accepting card and ACH payments across web, mobile and in-person channels.
- **Merchant Account + Gateway Platform** — The core differentiator: a merchant account and payment gateway combined into one cloud-based, multi-channel platform.
- **Recurring / Subscription Billing** — Automated recurring, installment and subscription payments over credit card and ACH, charged on selected billing dates.
- **Tokenization & Customer Vault** — Securely stores payment, billing and shipping data to reduce PCI scope and link all transactions to a customer for full purchase history.
- **Virtual Terminal** — Browser and mobile terminal for keyed transactions across Visa, Mastercard, Discover, Amex, and ACH, paired with the Customer Vault.
- **Hosted Checkout & Online Payments** — Hosted checkout and embeddable online payment flows for e-commerce merchants.
- **Invoicing & Text-to-Pay** — Send invoices and collect payment via text message links.
- **Real-time Reconciliation Reporting** — Real-time financial reporting and reconciliation that shows funds as they move rather than in a monthly statement.

## Achievements

- Introduced one of the first multi-channel, cloud-based platforms to combine a merchant account and payment gateway in a single integration (2014).
- Achieved and maintains PCI DSS Level 1 certification, the highest level of payment security compliance.
- Raised $8M in total funding, completing a Series A in 2015.
- Acquired by Synovus Bank (majority stake) in 2022 to anchor an embedded finance platform.
- Built a full omnichannel suite - gateway, virtual terminal, recurring billing, tokenization, ACH and text-to-pay - as a ~40-person team.

## Latest updates

- **2022-04** — Synovus Bank announced a strategic investment taking a majority stake in Qualpay to build a new embedded finance platform.
- **2015-09** — Qualpay closed a Series A round, bringing total capital to $8 million, backed by Keiretsu Forum Northwest.
- **2014** — Qualpay launched its combined merchant-account-and-gateway platform with real-time reconciliation reporting.

## Links

- Website: https://qualpay.com
- LinkedIn: http://www.linkedin.com/company/qualpay
- Twitter/X: https://twitter.com/qualpay

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Profile page: https://yespress.io/qualpay
Published by YesPress — https://yespress.io
Last updated: 2026-07-10