# Quality Unit

> Quality Unit is a bootstrapped B2B software company from Bratislava, Slovakia, building cloud applications for customer care, affiliate marketing, and AI automation since 2004. It is best known for three products - LiveAgent (multi-channel help desk and live chat), Post Affiliate Pro (affiliate tracking software), and FlowHunt (a no-code AI agent and workflow builder). The company has grown to roughly 30,000 paying customers reaching some 150 million end users worldwide, all without outside venture funding.

- **Founded:** 2004
- **Headquarters:** Bratislava, Slovakia
- **Founders:** Viktor Zeman (Co-founder & CEO), Andrej Harsani (Co-founder & CTO)
- **Team size:** ~47 employees
- **Products:** Post Affiliate Pro, LiveAgent, FlowHunt, Nicereply
- **Notable:** Bootstrapped and profitable for 20+ years with no outside funding, LiveAgent rated a #1 customer service solution for SMBs (G2Crowd, 2017), Post Affiliate Pro trusted by 27,000+ companies worldwide

## Products & services

- **Post Affiliate Pro** — Affiliate tracking and management software used by 27,000+ companies to run affiliate and partner programs.
- **LiveAgent** — Multi-channel help desk and live chat software combining email, chat, calls, social media, and a knowledge base in one platform.
- **FlowHunt** — No-code visual platform to build AI agents, chatbots, and automation workflows using major LLMs, integrations, and MCP servers.
- **Nicereply** — Customer satisfaction survey and CSAT/NPS/CES measurement tool, acquired in 2021.

## Achievements

- Bootstrapped and profitable for 20+ years with no outside funding
- LiveAgent rated a #1 customer service solution for SMBs (G2Crowd, 2017)
- Post Affiliate Pro trusted by 27,000+ companies worldwide
- Products reach an estimated 150 million end users globally
- Acquired Nicereply in 2021 using its own capital
- Launched FlowHunt, a no-code AI agent platform, in 2024

## Latest updates

- **2024** — Launched FlowHunt, a no-code visual platform for building AI agents, chatbots, and automation workflows.
- **2023** — LiveAgent revenue reported around $20M, up from roughly $3.6M in 2020.
- **2021** — Acquired Nicereply, a customer satisfaction survey tool.

## Links

- Website: https://www.qualityunit.com/
- LinkedIn: https://www.linkedin.com/company/qualityunit-llc
- Twitter/X: https://x.com/qualityunit
- Facebook: https://www.facebook.com/QualityUnit/

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Profile page: https://yespress.io/quality-unit
Published by YesPress — https://yespress.io
Last updated: 2026-08-07