# QHR

> QHR Technologies, now operating as Accuro, is a Kelowna-based Canadian healthcare software company owned by Loblaw. Its Accuro EMR combines patient charts, billing, scheduling and clinic workflow tools, while Medeo connects patients with participating clinics through booking, messaging and video visits. The corporate website reports more than 25,000 providers and 70,000 users across Canada.

- **Founded:** 2000
- **Headquarters:** Kelowna, Canada
- **Founders:** Al Hildebrandt (Founder of QHR’s original healthcare IT business; former President and CEO)
- **Products:** Accuro EMR, Accuro Admin, Accuro Engage, Medeo, Accuro Cloud and ONE ID
- **Notable:** Company-reported footprint of 25,000+ providers and 70,000+ users on the current corporate website., Acquired by Loblaw through Shoppers Drug Mart in October 2016 in a transaction announced at approximately C$170 million., Built a single-platform consolidation strategy around Accuro, acquired in 2004.

## Products & services

- **Accuro EMR** — Configurable electronic medical records platform with clinical charts, scheduling, billing, documents, waitlists and reporting. QHR acquired Accuro in 2004.
- **Accuro Admin** — Scheduling, billing and messaging package for clinic administration without storing electronic medical records.
- **Accuro Engage** — Patient engagement tools including online booking, patient messaging and video visits, used with the Medeo patient app.
- **Medeo** — Patient app for communication with participating clinics, booking, video visits, documents and caregiver participation. Acquired by QHR in November 2014.
- **Accuro Cloud and ONE ID** — Hosted EMR access, Canadian data storage, automatic backups and multi-factor authentication.
- **Accuro AI Scribe, powered by Heidi** — Integrated clinical documentation drafts within Accuro; paid Accuro AI Scribe Plus or Heidi Enterprise subscription required. Select-clinic rollout is described in the review of 2025.
- **Implementation and Accuro Learning Academy** — Migration support, configuration and role-specific learning, including province-specific billing courses.

## Achievements

- Company-reported footprint of 25,000+ providers and 70,000+ users on the current corporate website.
- Acquired by Loblaw through Shoppers Drug Mart in October 2016 in a transaction announced at approximately C$170 million.
- Built a single-platform consolidation strategy around Accuro, acquired in 2004.
- Company reports roughly 30,000 drag-and-drop appointment actions weekly in its March 2026 review.
- Training update reports 5,720 APT course completions and 1,852 new Learning Academy users as of September 2025.

## Latest updates

- **2026-03** — QHR announced it would begin operating as Accuro while remaining legally QHR Technologies; existing agreements did not need changes.
- **2026-03** — 2025 product review described UI changes, drag-and-drop rescheduling, license management improvements and a select-clinic integrated AI scribe rollout.
- **2026-07** — Published guidance for clinics evaluating AI scribe renewals as funded license terms expire, including editing effort and cost-per-encounter analysis.

## Links

- Website: https://corporate.accuroemr.com/
- LinkedIn: https://www.linkedin.com/company/qhr-technologies/
- Twitter/X: https://twitter.com/QHRTech
- YouTube: https://www.youtube.com/@AccuroEMR
- Facebook: https://www.facebook.com/people/Accuro-EMR/61580082877109/

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Profile page: https://yespress.io/qhr
Published by YesPress — https://yespress.io
Last updated: 2026-10-01