# PuzzleHR

> PuzzleHR is a national HR as a Service provider that supplies outsourced specialists for HR operations, payroll, benefits, recruiting, compliance, and leadership development. Its platform-agnostic service model lets employers retain existing HR software while adding execution capacity, with ConnectPLUS for employee support and PuzzleVision for tracking client work.

- **Founded:** 2019
- **Headquarters:** Tampa, United States
- **Founders:** Lonny Ostrander (Co-founder and Chief Executive Officer), Chris Timol (Co-founder, President and Chief Operating Officer)
- **Products:** Managed Human Resources, Managed Payroll, Benefits Administration, Talent Acquisition, University of Puzzle
- **Notable:** Ranked No. 1,095 on the 2025 Inc. 5000., Announced SOC 2 Type II compliance on October 22, 2025., Company audit case study reports nearly USD 12,000 recovered for a 48-employee client.

## Products & services

- **Managed Human Resources** — Fractional HR professionals covering employee relations, policy, compliance, workforce strategy, and day-to-day operations.
- **Managed Payroll** — Payroll execution, timecard support, system optimization, and client-side HCM implementation across third-party platforms.
- **Benefits Administration** — Enrollment support, benefits communication, and reconciliation of carrier invoices, payroll deductions, and enrollment records.
- **Talent Acquisition** — Managed Talent Acquisition, Dedicated Recruiter, and Talent Coordinator services covering hiring strategy through offer administration.
- **University of Puzzle** — Virtual and in-person leadership training and coaching, with preparation and follow-up assignments.
- **Employee Direct Connect / ConnectPLUS** — Employee and manager access to policy, benefits, payroll, and PTO support through phone, email, and mobile channels; the current app includes HARLEY AI assistance with a human handoff.
- **Survey360°** — Leadership feedback from self-assessments, peers, supervisors, and direct reports, used to guide development.
- **PuzzleVision** — Client dashboard for HR project progress, support requests, direct messaging, service visibility, and a resource hub; announced August 14, 2026.
- **Leave of Absence Services** — Managed support for employee leave administration.
- **Application Management and Document Transfer** — Support for operating HR systems and moving historical documents and data during platform changes.

## Achievements

- Ranked No. 1,095 on the 2025 Inc. 5000.
- Announced SOC 2 Type II compliance on October 22, 2025.
- Company audit case study reports nearly USD 12,000 recovered for a 48-employee client.
- Company retail recruiting case study reports 315 positions filled and an average 33-day time to fill.

## Latest updates

- **2026-10** — Published a fractional HR buyer’s guide on October 6, covering leadership coverage, recruiting scope, escalation commitments, and pricing transparency.
- **2026-09** — Google Play lists a September 23 update to PuzzleConnect Plus with Android compatibility and notification-startup fixes.
- **2026-08** — Announced PuzzleVision on August 14, a client application for requests, messaging, and HR project visibility.
- **2025-10** — Announced SOC 2 Type II compliance on October 22.
- **2025-08** — Named No. 1,095 on the 2025 Inc. 5000.

## Links

- Website: https://puzzlehr.com/
- LinkedIn: https://www.linkedin.com/company/puzzlehr/
- Twitter/X: https://x.com/PuzzleHR1
- YouTube: https://www.youtube.com/c/PuzzleHR
- Instagram: https://www.instagram.com/puzzlehrcom/
- Facebook: https://www.facebook.com/PuzzleHRSolutions

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Profile page: https://yespress.io/puzzlehr
Published by YesPress — https://yespress.io
Last updated: 2026-10-24