# ProProfs

> ProProfs is a bootstrapped SaaS company founded in 2005 by Sameer Bhatia that builds a broad suite of cloud tools for training employees and supporting customers - including Quiz Maker, Training Maker, Knowledge Base, Help Desk, Live Chat, Survey Maker and BIGContacts CRM. What began as a free quiz site where forum members swapped certification exam questions has grown into a platform used by more than 15 million people across 150+ countries, with named customers from Sony and Dell to Yale and Cisco. The company remains privately held and profitable, with a stated goal of becoming a '100-year company' built on simple pricing and, in its own words, software that makes people happy.

- **Founded:** 2005
- **Headquarters:** Santa Monica, California, USA
- **Founders:** Sameer Bhatia (Founder & CEO)
- **Team size:** Approximately 200-500 employees across 5 continents
- **Products:** Quiz Maker, Training Maker (LMS), Knowledge Base, Help Desk, Live Chat
- **Notable:** Grew from a free forum quiz tool into a suite used by 15 million+ users in 150+ countries, Built a profitable SaaS business with 200+ employees without raising any outside funding, Serves Fortune 500 customers such as Sony, Dell and Cisco alongside universities like Yale and Harvard

## Products & services

- **Quiz Maker** — AI-assisted online quiz software for creating, delivering, grading and analyzing quizzes and assessments; the product ProProfs was founded on.
- **Training Maker (LMS)** — AI-powered learning management system for building and delivering employee and customer training courses.
- **Knowledge Base** — AI-powered help center and documentation software for internal teams and public self-service.
- **Help Desk** — AI ticketing, shared inbox, chat and help-center software for customer support teams.
- **Live Chat** — Human and AI live chat support for websites and apps, available 24/7.
- **Survey Maker** — Software for surveys, forms, NPS and customer-experience feedback.
- **Qualaroo** — In-context website and app visitor surveys and user-research insights.
- **BIGContacts CRM** — Contact and customer relationship management for small and mid-size businesses.
- **Picreel** — Exit-intent popups and conversion tools to turn visitors into customers.
- **Project** — AI-enhanced project, task and time-tracking management tool.
- **PeopleGoal** — Employee performance and goal-management software.
- **WebinarNinja / CourseNinja** — Webinar hosting and live training-course delivery platforms.

## Achievements

- Grew from a free forum quiz tool into a suite used by 15 million+ users in 150+ countries
- Built a profitable SaaS business with 200+ employees without raising any outside funding
- Serves Fortune 500 customers such as Sony, Dell and Cisco alongside universities like Yale and Harvard
- Hosts one of the web's largest libraries of professional tests and quizzes, with 1,000,000+ pieces of content across 90+ languages

## Latest updates

- **2026-08** — ProProfs positions its full suite around 'delightfully smart AI tools,' rolling AI assistance across Quiz Maker, Knowledge Base, Help Desk and Training Maker.
- **2026-03** — Company reported roughly 213 employees across five continents while remaining bootstrapped.

## Links

- Website: https://www.proprofs.com/
- LinkedIn: https://www.linkedin.com/company/proprofs/
- Twitter/X: https://x.com/proprofs
- Facebook: https://www.facebook.com/proprofs

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Profile page: https://yespress.io/proprofs
Published by YesPress — https://yespress.io
Last updated: 2026-08-08