# ProPhoenix

> ProPhoenix develops integrated dispatch, mobile, records and corrections software for US public safety agencies. Its pitch is to carry information across workflows without repeated entry, using browser-based records products, site licensing and a choice of cloud or on-site deployment. Founded by Sam Ramasamy in 2003, it reported more than 700 customers across 26 states in its July 2023 anniversary announcement.

- **Founded:** 2003
- **Headquarters:** Moorestown, United States
- **Founders:** Sam Ramasamy (Founder)
- **Products:** Phoenix CAD, Phoenix WDA / Mobile, Phoenix Law RMS, Phoenix CMS, Phoenix Fire RMS
- **Notable:** First customer went live in Wauwatosa, Wisconsin, on May 31, 2005., Ranked No. 1718 on the 2012 Inc. 5000., Reported more than 700 customers across 26 states and over 200 employees in July 2023.

## Products & services

- **Phoenix CAD** — Call-taking, dispatch, mapping, unit recommendations and multi-agency coordination.
- **Phoenix WDA / Mobile** — Field access to dispatch and records, report writing and messaging on supported mobile devices.
- **Phoenix Law RMS** — Browser-based law enforcement records, cases, evidence, reporting, personnel and fleet management.
- **Phoenix CMS** — Corrections management spanning pre-booking, intake, housing, movement, medical records and release.
- **Phoenix Fire RMS** — Fire and EMS records, inspections, hydrants, training and operational administration.
- **Phoenix CSP** — Citizen portal for non-emergency reports, tips, crime maps, permits and emergency information.
- **ProPhoenix Automated Property Report (PAPR)** — National portal connecting merchants and law enforcement to report and track pawned, scrap-metal and secondhand property; usable with other RMS providers.
- **Phoenix IA** — Internal affairs complaint and case management using an independent SQL database with restricted access.
- **Phoenix AI Tools** — Vendor-described tools for facial similarity searches, transcription, translation, summaries and non-emergency call routing.

## Achievements

- First customer went live in Wauwatosa, Wisconsin, on May 31, 2005.
- Ranked No. 1718 on the 2012 Inc. 5000.
- Reported more than 700 customers across 26 states and over 200 employees in July 2023.
- Henry County, Illinois approved a $773,495 purchase and $102,929.10 annual support in October 2024; ProPhoenix announced the sheriff’s office live in September 2026.

## Latest updates

- **2026-09** — September 28: company promoted its attendance at the Atlantic APCO conference.
- **2026-09** — September 15: company announced Henry County Sheriff’s Office in Illinois live with Phoenix software.
- **2026-05** — May 14: company announced Dodge County, Minnesota live with ProPhoenix software.

## Links

- Website: https://prophoenix.com/
- LinkedIn: https://www.linkedin.com/company/prophoenix/
- Twitter/X: https://twitter.com/prophoenixcorp
- YouTube: https://www.youtube.com/c/ProPhoenixCorp
- Facebook: https://www.facebook.com/ProPhoenixCorp

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Profile page: https://yespress.io/prophoenix
Published by YesPress — https://yespress.io
Last updated: 2026-10-25