# ProCare Rx

> ProCare Rx is a privately held pharmacy benefit management and healthcare technology business founded in 1988 by Roger and Barbara Burgess. Based in Gainesville, Georgia, it supplies proprietary claims adjudication, analytics, clinical, cost-containment and rebate services to employers, health plans, administrators and other PBMs, with full-service PBM and specialized pharmacy capabilities across its affiliated businesses.

- **Founded:** 1988
- **Headquarters:** Gainesville, United States
- **Founders:** Roger Burgess (Co-founder), Barbara Burgess (Co-founder)
- **Products:** Claims adjudication, Private-label PBM and PBA technology, eProCare, eReports, Zero!n
- **Notable:** Reported more than 4.5 million covered lives and more than 98% client retention in May 2026., Announced a Gold Stevie Award in the Pharmaceuticals category of the 2026 American Business Awards., Reported 100,000+ benefit designs, 15,000+ plan IDs and 250+ network configurations in the 2022 realignment announcement.

## Products & services

- **Claims adjudication** — Internally developed and owned real-time prescription claims platform, with eligibility, coverage, formulary and clinical checks.
- **Private-label PBM and PBA technology** — System-only or bundled services with configurable branding, networks, formularies, clinical programs, call centers and rebate arrangements.
- **eProCare** — Web-based PBM administration platform with role-based security.
- **eReports** — Cloud-based claims queries and utilization, financial, rebate and performance reporting.
- **Zero!n** — Interactive analytics for investigating pharmacy utilization, cost and prescribing trends.
- **EDGE** — Cost-containment offering combining Saving EDGE, Clinical EDGE and ClearSight Transparency.
- **Rebate services** — Pharmacy and medical rebate administration, including hybrid arrangements using client contracts or a selected aggregator.
- **Member App** — Virtual ID card, coverage and copay information, pharmacy search and up to 12 months of family claim history.

## Achievements

- Reported more than 4.5 million covered lives and more than 98% client retention in May 2026.
- Announced a Gold Stevie Award in the Pharmaceuticals category of the 2026 American Business Awards.
- Reported 100,000+ benefit designs, 15,000+ plan IDs and 250+ network configurations in the 2022 realignment announcement.
- Opened a 40,000-square-foot Gainesville headquarters and operations center in 2012; broke ground on a 31,200-square-foot expansion in 2016.

## Latest updates

- **2026-02** — Published an explanation of its integrated switch and claims-processing approach.
- **2026-05** — Announced a Gold Stevie Award in the Pharmaceuticals category; the release identifies Barbara Rambo as CEO.
- **2026-05** — Discussed interactive Zero!n analytics and the limitations of retrospective pharmacy reporting.
- **2026-08** — Published five procurement questions covering audits, pass-through pricing, net costs, contract changes and definitions.
- **2026-10** — Published guidance on preparing for a PBM transition.

## Links

- Website: https://www.procarerx.com/
- LinkedIn: https://www.linkedin.com/company/procare-rx/
- Twitter/X: https://twitter.com/phcpharmacy
- Facebook: https://www.facebook.com/ProCareRx/

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Profile page: https://yespress.io/procare-rx
Published by YesPress — https://yespress.io
Last updated: 2026-10-24