# Probook

> Probook is a New York-based startup building an AI operating system for home services businesses, centered on dispatch. Its software overlays existing tools like ServiceTitan to automatically match the right technician to each job, re-optimize the dispatch board in real time, and handle customer intake and messaging. Founded in 2024 by George Eliadis, Lewis Zhang and Ben Cervantez, the company raised $40 million from Andreessen Horowitz and Sequoia Capital and serves hundreds of HVAC, plumbing and electrical contractors across 35+ states.

- **Founded:** 2024
- **Headquarters:** New York, New York, United States
- **Founders:** George Eliadis (Co-Founder & CEO), Lewis Zhang (Co-Founder & CTO), Ben Cervantez (Co-Founder)
- **Team size:** 33
- **Products:** AI Dispatch (Copilot & Autopilot), ServiceTitan Overlay, Lead Capture & Voice Agents, Board Management & Job Validation, Forecasting & Revenue Insights
- **Notable:** Raised $40M total from Andreessen Horowitz and Sequoia Capital within roughly two years of founding, Reported average outcomes of ~12% sales increase and ~19% flip-rate increase for customers, Enables a 20:1 technician-to-dispatcher ratio

## Products & services

- **AI Dispatch (Copilot & Autopilot)** — AI that matches the right technician to each job by expertise and context and re-optimizes the dispatch board in real time. Copilot gives dispatchers recommendations; autopilot fully reshuffles the board, letting one dispatcher manage 20+ techs.
- **ServiceTitan Overlay** — A dispatcher-friendly interface that overlays the ServiceTitan dispatch board so operators never have to leave their core software.
- **Lead Capture & Voice Agents** — Handles inbound voice calls and web leads with full context, automating a large share of customer chats with human escalation options.
- **Board Management & Job Validation** — Automatically fills scheduling boards, closes unsold estimates, and runs background/history verification before jobs are assigned.
- **Forecasting & Revenue Insights** — Real-time ETA and revenue predictions plus performance metrics for technicians and jobs.

## Achievements

- Raised $40M total from Andreessen Horowitz and Sequoia Capital within roughly two years of founding
- Reported average outcomes of ~12% sales increase and ~19% flip-rate increase for customers
- Enables a 20:1 technician-to-dispatcher ratio
- Del-Air reduced dispatchers from 22 to 10 across 8 locations after adopting Probook
- Featured in Forbes, Fortune and Fox Business

## Latest updates

- **2026-06** — Announced $40M in total funding - a $34M Series A led by Andreessen Horowitz plus a previously undisclosed $6M seed led by Sequoia Capital - to scale its AI operating system for home services.
- **2026-06** — Profiled by Forbes and Fox Business, highlighting founder George Eliadis's path from pressure washing houses to raising $40M.

## Links

- Website: https://probook.ai
- LinkedIn: https://www.linkedin.com/company/probook-ai
- Twitter/X: https://x.com/probookai
- YouTube: https://www.youtube.com/@ProbookAI

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Profile page: https://yespress.io/probook
Published by YesPress — https://yespress.io
Last updated: 2026-07-18