# Prithwi Dasgupta

> Prithwi Dasgupta is a Dallas-based technology executive, SmartKarrot co-founder and board member, and President, North America at LeadSquared. His career spans product management, account management and business leadership, with a sustained focus on customer retention, revenue expansion and practical uses of customer intelligence.

- **Role:** President, North America at LeadSquared; Co-founder and Board Member at SmartKarrot
- **Organizations:** LeadSquared, SmartKarrot, emids, Ocwen Financial Solutions, NIIT Technologies, Newgen Software Technologies
- **Education:** B.S. (as listed by Equilar ExecAtlas), National Institute of Technology Calicut
- **Known for:** Co-founded SmartKarrot with Arnab Chatterjee and served as its CEO before moving to a board role., Led a business unit with more than 1,500 people before SmartKarrot, according to a 2021 profile., Hosted the Customer Success Intelligence Podcast.

## Career timeline

- **2004-2006** — Product Manager at Newgen Software Technologies; recalls travelling across Asia-Pacific with a demo laptop in 2005.
- **2006-2007** — Business Solutions Specialist at NIIT Technologies.
- **2007-2008** — Senior Manager, Product Management & Marketing at Ocwen Financial Solutions.
- **2008-2020** — Held vice president, senior vice president and president roles at emids; built account-management and client-services capabilities.
- **2020-01** — SmartKarrot announced a $1 million angel round, naming Dasgupta CEO and co-founder alongside Arnab Chatterjee.
- **2021-03** — SmartKarrot announced an additional angel round of more than $1 million.
- **2021** — Hosted the Customer Success Intelligence Podcast, including a conversation with Rick Adams about customer intelligence.
- **2022-06** — Published an article on convergence in B2B customer-management tools for Forbes Technology Council.
- **2023** — Appeared on The Customer Success Café and CSM Secrets leadership podcasts.
- **2024-11** — Became President, North America at LeadSquared and transitioned to co-founder and board member at SmartKarrot, according to the public career listing; both current roles are corroborated by company pages.

## Achievements

- Co-founded SmartKarrot with Arnab Chatterjee and served as its CEO before moving to a board role.
- Led a business unit with more than 1,500 people before SmartKarrot, according to a 2021 profile.
- Hosted the Customer Success Intelligence Podcast.
- Published customer-management commentary through Forbes Technology Council.

## Latest updates

- **2026-04** — Publicly announced that he would moderate an ELEVATE 2026 session in Nashville about AI and customer context.
- **2026-10** — Current company leadership pages list him as President, North America at LeadSquared and Founder & Board Member at SmartKarrot; verified in October 2026.

## Links

- LinkedIn: https://www.linkedin.com/in/prithwid
- Twitter/X: https://twitter.com/Prithwi_D

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Profile page: https://yespress.io/prithwi-dasgupta
Published by YesPress — https://yespress.io
Last updated: 2026-10-15