# Potawatomi Casino Hotel

> Potawatomi Casino Hotel is a Forest County Potawatomi Community-owned gaming, hospitality and entertainment destination in Milwaukee's Menomonee Valley. What began as a 45,800-square-foot bingo hall in 1991 now combines roughly 3,000 slot machines, table games, poker, a 6,500-square-foot sportsbook, a 500-room hotel, restaurants, bars, meetings and live events. Its distinguishing business logic is tribal ownership: earnings support the tribe, thousands of jobs and local programs such as Heart of Canal Street, which has contributed more than $23 million to children's charities since 1994.

- **Founded:** 1991
- **Headquarters:** Milwaukee, United States
- **Founders:** Forest County Potawatomi Community (Owner and founding tribal nation)
- **Team size:** Approximately 2,500 employees according to the company's current business profile; the supplied company-data record lists 2,700.
- **Products:** Casino gaming, Potawatomi Hotel, Potawatomi Sportsbook, Poker Room, Dining and bars
- **Notable:** Opened in 1991 as the first off-reservation gaming operation in the United States and remains Wisconsin's only operation of that kind., Grew from a 45,800-square-foot bingo hall with roughly 300 employees into a major Milwaukee entertainment and hospitality complex., Welcomes more than 6 million guests annually, according to the company.

## Products & services

- **Casino gaming** — Approximately 3,000 slots plus blackjack, baccarat, craps, roulette and other table games across redesigned gaming floors.
- **Potawatomi Hotel** — A 19-story hotel with 500 rooms and suites, room service and views toward downtown Milwaukee and Lake Michigan.
- **Potawatomi Sportsbook** — A 6,500-square-foot retail sportsbook with kiosks, ticket writers, a broadcast booth, dining and a 2,000-square-foot LED screen.
- **Poker Room** — A dedicated room with 14 tables announced as part of the final phase of the $190 million renovation.
- **Dining and bars** — Restaurants and bars spanning steakhouse, Asian cuisine, cafe, marketplace, sports dining and the Rock & Brews concept.
- **Meetings and events** — More than 60,000 square feet of meeting and event space, catering, live performance programming and seasonal concert formats.
- **Potawatomi Rewards** — A tiered loyalty program for gaming activity with redeemable points, personalized offers, dining, hotel and partner benefits across Milwaukee and Carter.

## Achievements

- Opened in 1991 as the first off-reservation gaming operation in the United States and remains Wisconsin's only operation of that kind.
- Grew from a 45,800-square-foot bingo hall with roughly 300 employees into a major Milwaukee entertainment and hospitality complex.
- Welcomes more than 6 million guests annually, according to the company.
- Completed a $190 million renovation adding redesigned gaming floors, restaurants, bars, poker and a large retail sportsbook.
- Opened Wisconsin's first casino hotel to attain LEED Gold certification.
- Heart of Canal Street has contributed more than $23 million to hundreds of southeastern Wisconsin children's charities since 1994.
- CEO Dominic Ortiz was named a 2023 BizTimes Milwaukee CEO of the Year.
- The renovation project received recognition in the Milwaukee Business Journal's 2024 Real Estate Awards.

## Latest updates

- **2026-06** — Green Bay Packers and Potawatomi Sportsbook announced a multi-year official sportsbook partnership.
- **2026-05** — The company highlighted a renewed Milwaukee Bucks partnership built around fan and rewards-member experiences.
- **2025-12** — Thirty children's charities shared more than $500,000 through the 2025 Heart of Canal Street program.
- **2025-05** — The company named its new flamingo mascot Keiko, meaning 'lucky child,' after a public naming campaign.
- **2024-06** — Potawatomi Sportsbook officially opened as the final major stage of the property's $190 million renovation.

## Links

- Website: https://www.potawatomi.com
- LinkedIn: https://www.linkedin.com/company/pchmke/
- Twitter/X: https://x.com/potawatomi_mke
- YouTube: https://www.youtube.com/c/PotawatomiHotelCasino
- Instagram: https://www.instagram.com/potawatomi_mke
- Facebook: https://facebook.com/potawatomicasinohotel

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Last updated: 2026-08-12