# Planhat

> Planhat is a Stockholm-founded customer platform that helps B2B companies manage the full post-sale customer lifecycle in one place - combining customer success, CRM, and professional services automation on top of a flexible data layer. Founded in 2015 by Kaveh Rostampor and Niklas Skog, it bootstrapped for seven years before raising a $50M Series A in 2022, and now serves thousands of teams worldwide including Cisco, Rubrik, Redis and ConsenSys. In 2026 the company repositioned around 'agentic' software, where AI agents and people work from the same customer data to drive retention and revenue growth.

- **Founded:** 2015
- **Headquarters:** Stockholm, Sweden
- **Founders:** Kaveh Rostampor (Co-Founder & CEO), Niklas Skog (Co-Founder & CTO)
- **Team size:** 100+ employees across 25+ countries (remote-first, with hubs in Stockholm, London, New York and Los Angeles)
- **Products:** Customer Success Platform (CSP), CRM (Sales & GTM), Professional Services Automation (PSA), AI / Agentic Platform
- **Notable:** Raised a $50M Series A in 2022 - reported as one of the largest Series A rounds in the Nordics that year - after seven years fully bootstrapped, Reached a reported ~€490M valuation at Series A, Grew from ~40 clients to 280+ and to 100+ employees across 25+ countries

## Products & services

- **Customer Success Platform (CSP)** — The core product: health scoring, playbooks, workflow automation, revenue and renewal tracking, and a living customer model for post-sale teams.
- **CRM (Sales & GTM)** — A CRM for sales and go-to-market teams built on the same customer data layer as the success and services modules.
- **Professional Services Automation (PSA)** — Tooling to plan, deliver and track professional services and onboarding projects tied to customer accounts.
- **AI / Agentic Platform** — An open platform where AI agents access CRM, tickets, metrics, call transcripts and knowledge-base docs to automate work across the customer lifecycle, with transparent data lineage.

## Achievements

- Raised a $50M Series A in 2022 - reported as one of the largest Series A rounds in the Nordics that year - after seven years fully bootstrapped
- Reached a reported ~€490M valuation at Series A
- Grew from ~40 clients to 280+ and to 100+ employees across 25+ countries
- Rated 4.5 on Gartner Peer Insights for customer success management platforms
- Adopted by major technology companies including Cisco, Rubrik, Redis and ConsenSys

## Latest updates

- **2026-06** — Planhat's customer platform is referenced in Cisco's customer experience work ('Cisco 360') amid Cisco's broader agentic platform push.
- **2026-01** — Repositioned as 'the agentic customer platform,' launching AI agents that act across CRM, tickets, metrics and call transcripts with transparent data lineage.
- **2025-11** — Opened a New York City hub as part of continued North American expansion and 100+ open roles for 2026.
- **2022-04** — Closed a $50M Series A led by Sprints Capital, the company's first outside funding after seven years bootstrapped.

## Links

- Website: https://planhat.com
- LinkedIn: https://www.linkedin.com/company/planhat
- Twitter/X: https://twitter.com/planhat
- YouTube: https://www.youtube.com/@planhat

---

Profile page: https://yespress.io/planhat
Published by YesPress — https://yespress.io
Last updated: 2026-08-08