# Ping Wu

> Ping Wu is the CEO of Cresta, a Sunnyvale-based AI company transforming contact centers with generative AI. Before leading Cresta, Wu spent 14 years at Google where he co-founded the Contact Center AI (CCAI) Solution and Vertex AI platform. He holds a PhD in Computer Science from UC Santa Barbara and a BS from Fudan University. Under his leadership, Cresta raised a $125M Series D in November 2024 and quadrupled its ARR, serving enterprise clients like United Airlines and Cox Communications.

- **Role:** CEO at Cresta
- **Organizations:** Cresta, Google, YouTube, IBM Almaden Research Center, Microsoft Research Asia
- **Nationality:** Chinese-American
- **Education:** Bachelor of Science, Computer Science, Fudan University, PhD, Computer Science (Data Systems & Analytics), UC Santa Barbara
- **Known for:** Co-founded Google's Contact Center AI (CCAI) Solution in 2017, Co-founded Vertex AI and AutoML products at Google Cloud (2018), Helped develop AdMob as one of Google's first mobile ads engineers, contributing to a multi-billion dollar business

## Career timeline

- **2003-2007** — PhD research at UC Santa Barbara; internships at Microsoft Research Asia and IBM Almaden Research Center
- **2007** — Joined Google as a software engineer; became one of the first engineers on mobile ads (AdMob)
- **2007-2013** — Grew from software engineer to senior software engineer at Google, helping scale mobile advertising into a multi-billion dollar business
- **2013-2017** — Advanced to staff/management roles across Google and YouTube
- **2017** — Co-founded Google's Contact Center AI (CCAI) Solution as Senior Director of Engineering at Google Cloud AI
- **2018** — Co-founded Google Cloud AI Platform products including Vertex AI and AutoML
- **2021** — Joined Cresta as VP of Engineering and Product
- **2023** — Appointed CEO of Cresta (officially February 2023, announced May 2023), succeeding co-founder Zayd Enam
- **2024** — Led Cresta's $125M Series D funding round in November, co-led by WiL and QIA; quadrupled company ARR

## Achievements

- Co-founded Google's Contact Center AI (CCAI) Solution in 2017
- Co-founded Vertex AI and AutoML products at Google Cloud (2018)
- Helped develop AdMob as one of Google's first mobile ads engineers, contributing to a multi-billion dollar business
- Generated over $1 billion in revenue through Google advertising work
- Built AI products generating $100M+ in annual recurring revenue at Google
- Led Cresta to raise $125M Series D in November 2024 (total funding: $406M)
- Quadrupled Cresta's ARR under his leadership as CEO
- Secured enterprise partnerships with United Airlines, Cox Communications, and other Fortune 500 companies
- Expanded Cresta's global engineering footprint with new hubs in Romania and India

## Latest updates

- **2024-11** — Cresta closed $125M Series D led by WiL and QIA, with participation from Accenture, Qualcomm, and Workday Ventures; total funding reached $406M
- **2024-11** — Cresta announced expansion with new engineering hubs in Romania and India
- **2025-12** — Ping Wu appeared on CNBC discussing AI agents and their trajectory
- **2025** — Keynote at Cresta Wave 2025, unveiling the company's 'Big Four' AI innovations

## Links

- Website: https://cresta.com
- LinkedIn: http://www.linkedin.com/in/pingwu

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Profile page: https://yespress.io/ping-wu
Published by YesPress — https://yespress.io
Last updated: 2026-05-20