# Phonely

> Phonely builds AI agents that answer business calls, book appointments, route requests and connect to company software. Founded by two University of Melbourne AI researchers, it serves small businesses and large contact centers through self-service subscriptions and enterprise deployments.

- **Founded:** 2023
- **Headquarters:** San Francisco, United States
- **Founders:** Will Bodewes (Co-founder and CEO), Nisal Ranasinghe (Co-founder and CTO)
- **Products:** AI voice agents, Conversation analytics and A/B testing, Omnichannel agents, Enterprise voice deployments
- **Notable:** Y Combinator Summer 2024 batch., Phonely reports more than 10,000 business customers and over 120,000 calls per day on its current site., The company says Engage CX generated over $10 million in insurance policy sales using Phonely in the first four months of 2026.

## Products & services

- **AI voice agents** — No-code agents answer and route calls, handle questions, book appointments and escalate to people; available for inbound and some outbound workflows.
- **Conversation analytics and A/B testing** — Call history, transcripts, summaries and experiments let teams inspect and improve scripts and outcomes.
- **Omnichannel agents** — Shared conversation workflows can extend to SMS, web chat and voice on the web.
- **Enterprise voice deployments** — Custom workflows, integrations, fine-tuned models, SIP trunking and assisted setup for large organizations.

## Achievements

- Y Combinator Summer 2024 batch.
- Phonely reports more than 10,000 business customers and over 120,000 calls per day on its current site.
- The company says Engage CX generated over $10 million in insurance policy sales using Phonely in the first four months of 2026.
- In a company-published benchmark, its revised inference stack reduced P90 time to first token by 73.4% and improved task accuracy across four model iterations to 99.2%.

## Latest updates

- **2026-04** — Announced a $16 million Series A led by Base10 Partners, bringing company-reported total funding to $19 million.
- **2026** — Current website reports more than 10,000 business customers and over 120,000 calls daily.

## Links

- Website: https://www.phonely.ai/
- LinkedIn: https://www.linkedin.com/company/phonely-ai/
- Twitter/X: https://x.com/phonely_ai
- YouTube: https://www.youtube.com/@phonely-ai

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Profile page: https://yespress.io/phonely
Published by YesPress — https://yespress.io
Last updated: 2026-09-29