# Phoenix

> Phoenix Digital Health is a Toronto-based consumer telehealth company that lets Canadians complete asynchronous medical assessments, receive care from licensed providers, and, when prescribed, have medication shipped discreetly by licensed pharmacy partners. Founded in 2019 by Kevin Bache and Gavin Thompson, Phoenix began with stigmatized men's-health concerns and expanded into weight management, skincare, smoking cessation, testosterone support and diagnostics, building a recurring medication-commerce model around convenience, privacy and ongoing care.

- **Founded:** 2019
- **Headquarters:** Toronto, Canada
- **Founders:** Kevin Bache (Co-founder and Co-CEO), Gavin Thompson (Co-founder and Co-CEO)
- **Team size:** Approximately 96 people in supplied company data; Phoenix's current careers page states 80+ and LinkedIn lists 51-200.
- **Products:** Erectile dysfunction care, Hair loss care, Weight management, Sexual health and early climax care, Skincare, testosterone support and smoking cessation
- **Notable:** Accepted into Y Combinator's Winter 2021 batch., Closed a CA$50 million equity-and-debt financing led by Valspring Capital in 2025, bringing publicly reported total funding to CA$55 million., Claimed its first customers within two hours of launch.

## Products & services

- **Erectile dysfunction care** — Online assessment, licensed-provider review, prescription when clinically appropriate, and discreet delivery through a pharmacy partner.
- **Hair loss care** — Provider-reviewed treatment plans that may include prescription finasteride, minoxidil or combination therapy, with home delivery and follow-up.
- **Weight management** — Online assessment and longitudinal care for eligible patients, including access to prescribed GLP-1 medicines and app-based progress tracking.
- **Sexual health and early climax care** — Private assessment and provider-guided treatment for premature ejaculation and related concerns.
- **Skincare, testosterone support and smoking cessation** — Additional asynchronous treatment pathways reviewed by licensed Canadian providers.
- **Phoenix Labs** — An Ontario-only, CA$299 service covering more than 50 biomarkers across six panels, including physician review and a clinical summary.
- **Phoenix mobile app** — Progress tracking, reminders and direct messaging with the care team for supported treatment journeys.

## Achievements

- Accepted into Y Combinator's Winter 2021 batch.
- Closed a CA$50 million equity-and-debt financing led by Valspring Capital in 2025, bringing publicly reported total funding to CA$55 million.
- Claimed its first customers within two hours of launch.
- Expanded from three core men's-health categories into eight treatment areas plus the Raven women's-health brand.
- Ran national Super Bowl commercials in both 2025 and 2026.
- Became one of the first Canadian telehealth platforms to offer approved generic semaglutide direct to eligible patients in May 2026.
- Built Phoenix Labs around more than 50 biomarkers and six diagnostic panels.

## Latest updates

- **2026-06** — Phoenix and Raven began offering eligible patients brand-name Ozempic at the same starting CA$124.99 price as generic semaglutide.
- **2026-05** — Phoenix and Raven launched direct-to-patient generic semaglutide starting at CA$124.99 per month after Health Canada approvals.
- **2026-03** — Phoenix Digital Health introduced Raven, a women's-health platform for weight management, hair growth and diagnostics.
- **2026-02** — Phoenix aired its second consecutive Canadian Super Bowl commercial, focused on medical weight loss.
- **2025-03** — The company announced a CA$50 million Series A financing package to hire, build brand awareness and scale infrastructure.

## Links

- Website: https://www.phoenix.ca/
- LinkedIn: https://www.linkedin.com/company/phoenix-health-canada/
- Twitter/X: https://twitter.com/risewithphoenix
- YouTube: https://www.youtube.com/@phoenixhealth
- Instagram: https://www.instagram.com/phoenix.ca/
- Facebook: https://www.facebook.com/RiseWithPhoenix

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Profile page: https://yespress.io/phoenix
Published by YesPress — https://yespress.io
Last updated: 2026-08-23