# Pet Valu

> Pet Valu is Canada's largest specialty pet retailer, combining 877 mostly neighborhood-scale corporate and franchised stores with ecommerce, loyalty, proprietary products, grooming, self-serve dog washes and local rescue partnerships. Its edge is less about spectacle than repeat purchases, trained store staff, local operators and a recently rebuilt national distribution network.

- **Founded:** 1976
- **Headquarters:** Markham, Canada
- **Founders:** Geoffrey Holt (Founder)
- **Team size:** Approximately 2,200 employees; LinkedIn lists the company in the 1,001-5,000 range
- **Products:** Pet food and treats, Pet supplies and accessories, Proprietary brands, Grooming and self-serve dog wash, Your Rewards
- **Notable:** Reached 877 corporate-owned and franchised stores by the end of Q2 2026., Completed a four-year, approximately C$100 million supply-chain transformation on time and on budget in 2025., Won the Retail Council of Canada's 2026 Excellence in Retailing Award for Supply Chain Innovations.

## Products & services

- **Pet food and treats** — National, specialty and proprietary nutrition for dogs, cats, birds, fish, reptiles and small animals, including the Performatrin family.
- **Pet supplies and accessories** — Toys, bedding, collars, leashes, litter, health products, apparel, aquatics and habitat supplies across more than 10,000 products.
- **Proprietary brands** — More than 2,300 items reported in 2024 across brands including Performatrin, Fresh 4 Life, Bailey & Bella, Jump and Essentials.
- **Grooming and self-serve dog wash** — In-store grooming salons and C$15 self-wash stations at participating locations.
- **Your Rewards** — A loyalty program with roughly 3 million active members at the end of 2024; members represented 85% of system-wide sales that year.
- **Ecommerce, Click & Collect and AutoShip** — Online ordering, typically sub-two-hour store pickup outside Quebec, home delivery and scheduled recurring essentials.
- **Marketplace delivery** — Same-day ordering from select stores through Instacart, Uber Eats and DoorDash; DoorDash covered more than 600 locations by late 2025.
- **Companions for Change** — Local and national fundraising, rescue support and adoption activity that has raised more than C$36 million in funds and products.

## Achievements

- Reached 877 corporate-owned and franchised stores by the end of Q2 2026.
- Completed a four-year, approximately C$100 million supply-chain transformation on time and on budget in 2025.
- Won the Retail Council of Canada's 2026 Excellence in Retailing Award for Supply Chain Innovations.
- Raised more than C$36 million in funds and products through national community campaigns.
- Helped more than 53,000 pets find homes through adoption events and rescue support.
- Generated C$1.1756 billion in fiscal 2025 revenue and C$97.8 million in net income.
- Marked its 50th anniversary in 2026.

## Latest updates

- **2026-08** — Reported Q2 revenue of C$290.7 million, up 3.6%, with adjusted EBITDA up 8.0%; same-store sales declined 0.2%, and the network reached 877 stores.
- **2026-06** — Won the Retail Council of Canada's Excellence in Retailing Award for Supply Chain Innovations.
- **2026-05** — Updated its 2026 outlook after Q1 margin pressure from higher discount penetration and value-seeking consumer behavior.
- **2026-03** — Celebrated 50 years since its first Toronto store opened in 1976.
- **2025-11** — Expanded on-demand access through Uber Eats and DoorDash, with DoorDash covering more than 600 stores.
- **2025-09** — Opened a 295,000-square-foot LEED Gold distribution centre in Calgary, completing a C$100 million national supply-chain transformation.

## Links

- Website: https://www.petvalu.ca/
- LinkedIn: https://www.linkedin.com/company/pet-valu
- Twitter/X: https://twitter.com/petvalu
- YouTube: https://www.youtube.com/channel/UCY7cxsW0SA-Fv3k-GpRn6sQ
- Instagram: https://www.instagram.com/petvalu/
- Facebook: https://www.facebook.com/petvalu/

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Profile page: https://yespress.io/pet-valu
Published by YesPress — https://yespress.io
Last updated: 2026-08-23