# Pet Supplies Plus

> Pet Supplies Plus is a Livonia, Michigan-based omnichannel pet retailer and franchisor that pairs the buying power, distribution and assortment of a national chain with locally operated neighborhood stores. More than 725 locations sell food, treats, toys, habitats and health products, while many add grooming, self-serve dog wash, prescriptions, curbside pickup and same-day delivery. Its distinguishing bet is that recurring pet-care purchases work best when digital convenience is backed by a nearby store whose staff, franchise owner and community partnerships feel local.

- **Founded:** 1988
- **Headquarters:** Livonia, Michigan, United States
- **Founders:** Jack Berry (Co-founder), Harry Shallop (Co-founder)
- **Team size:** Approximately 3,000 employees reported in 2021; LinkedIn lists 1,001-5,000 employees
- **Products:** Pet food and supplies, Grooming, Self-serve dog wash, Omnichannel fulfillment, Pet pharmacy
- **Notable:** Grew to more than 725 locations across the United States., Ranked No. 31 on Entrepreneur's 2026 Franchise 500 and was the highest-ranked pet retail brand for a twelfth consecutive year., Ranked No. 29 on the 2025 Franchise Times Top 400.

## Products & services

- **Pet food and supplies** — An assortment of more than 11,000 products from roughly 400 brands for dogs, cats, birds, fish, reptiles and small animals.
- **Grooming** — Bookable full-service grooming offered at participating neighborhood stores.
- **Self-serve dog wash** — In-store wash stations that provide tubs and basic washing equipment without the cleanup at home.
- **Omnichannel fulfillment** — Online ordering, curbside pickup, Autoship and same-day local delivery, including delivery through DoorDash.
- **Pet pharmacy** — Online prescription ordering with delivery to the customer's door.
- **Pet Supplies Plus mobile app** — Shopping, grooming booking, rewards, push notifications and biometric login in one mobile interface.
- **Redford Naturals** — An in-house natural dog and cat food and treat brand positioned around premium nutrition.
- **Franchise platform** — Store format, purchasing, distribution, technology, training, marketing and operating support for local franchise owners.

## Achievements

- Grew to more than 725 locations across the United States.
- Ranked No. 31 on Entrepreneur's 2026 Franchise 500 and was the highest-ranked pet retail brand for a twelfth consecutive year.
- Ranked No. 29 on the 2025 Franchise Times Top 400.
- Ranked No. 40 on Forbes' 2026 Best Customer Service list and led the pet-retail category.
- Opened 18 stores and signed more than 30 franchise agreements in 2025.
- Helped facilitate 28,546 dog and cat adoptions in 2025.
- Diverted more than 3.2 million units of pet-product packaging from landfills through its TerraCycle program by the end of 2025.

## Latest updates

- **2026-03** — Announced a 2026 goal of 30,000 pet adoptions after reporting 28,546 in 2025, along with expanded local fundraising and rescue initiatives.
- **2026-01** — Reported more than 30 franchise agreements and 18 openings in 2025, plus plans to open more than 20 stores annually in coming years.
- **2025-12** — Pet Supplies Plus and Wag N’ Wash separated from Franchise Group and became an independent entity following a securitization transaction.
- **2025-12** — Released the first Pet Supplies Plus mobile app with shopping, grooming booking, rewards, notifications and biometric login.
- **2024-02** — Launched on-demand delivery with DoorDash across more than 700 stores.

## Links

- Website: https://www.petsuppliesplus.com/
- LinkedIn: https://www.linkedin.com/company/petsuppliesplus
- Twitter/X: https://twitter.com/petsuppliesplus
- Instagram: https://www.instagram.com/petsuppliesplus/
- Facebook: https://www.facebook.com/petsuppliesplus
- TikTok: https://www.tiktok.com/@petsuppliesplus

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Profile page: https://yespress.io/pet-supplies-plus
Published by YesPress — https://yespress.io
Last updated: 2026-08-13