# Pegasystems

> Pegasystems builds enterprise software that combines AI decisioning, case management and workflow automation. Its Pega Platform, Customer Decision Hub, Customer Service and Blueprint products help large organizations coordinate work, personalize customer interactions and modernize legacy applications.

- **Founded:** 1983
- **Headquarters:** Waltham, United States
- **Founders:** Alan Trefler (Founder, Chairman and CEO)
- **Products:** Pega Platform, Pega Customer Decision Hub, Pega Customer Service, Pega Blueprint, Pega Cloud
- **Notable:** Founded in 1983 and publicly listed since 1996., Fiscal 2025 revenue reached approximately US$1.746 billion., Pega Cloud represented 59% of total annual contract value in Q3 2026.

## Products & services

- **Pega Platform** — Low-code application development, case management and workflow orchestration across people, systems and AI agents.
- **Pega Customer Decision Hub** — AI-powered next-best-action decisioning for personalized customer engagement across channels.
- **Pega Customer Service** — Workflow-led customer service with agent assistance and automation across service channels.
- **Pega Blueprint** — Generative AI design environment for application workflows, case types, data and roles; designs can be imported into Pega for implementation.
- **Pega Cloud** — Managed cloud delivery and operation of Pega enterprise applications.
- **Pega Infinity 26** — Suite release available July 14, 2026, adding governed agentic AI and a pricing approach intended to eliminate consumption-based AI charges.
- **Consulting, training and support** — Implementation assistance, professional services, product support and Pega Academy learning.

## Achievements

- Founded in 1983 and publicly listed since 1996.
- Fiscal 2025 revenue reached approximately US$1.746 billion.
- Pega Cloud represented 59% of total annual contract value in Q3 2026.
- Vodafone representatives described a budget movement application delivered in under 40 hours of effort at PegaWorld 2025.

## Latest updates

- **2026-10** — October 20 results: Pega Cloud ACV grew 20% year over year; total ACV grew 6% as reported. Management cited go-to-market execution challenges and greater investment scrutiny.
- **2026-10** — Sean Croston appointed chief information security officer on October 13, according to Pega’s press release index.
- **2026-07** — Pega Infinity 26 became generally available July 14 with governed agentic AI capabilities and revised AI pricing.

## Links

- Website: https://www.pega.com/
- LinkedIn: https://www.linkedin.com/company/pegasystems/
- Twitter/X: https://twitter.com/pega
- GitHub: https://github.com/pegasystems
- YouTube: https://www.youtube.com/user/Pegasystems
- Instagram: https://www.instagram.com/pegasystems/
- Facebook: https://www.facebook.com/pegasystems

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Profile page: https://yespress.io/pegasystems
Published by YesPress — https://yespress.io
Last updated: 2026-10-22