# Paxel

> Paxel is an Indonesian app-based logistics startup founded in 2018 that pioneered guaranteed same-day intercity delivery across Java and Bali. Using a relay network of couriers (Happiness Heroes) and smart lockers (PaxelBox), it moves parcels point-to-point within a promised time window, and has grown into a specialist in cold-chain and frozen-food delivery for SMEs, F&B businesses, and e-commerce sellers. It raised a $23M Series C in 2022 led by Astra.

- **Founded:** 2018
- **Headquarters:** Jakarta, Indonesia
- **Founders:** Johari Zein (Co-Founder (JNE veteran)), Bryant Christanto (Co-Founder & CEO), Zaldy Ilham Masita (Co-Founder)
- **Team size:** ~780 employees
- **Products:** Sameday Delivery, Nextday Delivery, Cold Chain / Handling Frozen, PaxelBox, PaxelBig
- **Notable:** Pioneered guaranteed same-day intercity delivery in Indonesia (Java and Bali)., Raised a $23M Series C led by Astra in August 2022; ~$49.4M total raised., Built a relay logistics network combining couriers and PaxelBox smart lockers.

## Products & services

- **Sameday Delivery** — Guaranteed same-day parcel delivery within and between cities on Java and Bali, typically within an 8-hour window.
- **Nextday Delivery** — Next-day delivery option for wider coverage and lower cost.
- **Cold Chain / Handling Frozen** — Temperature-controlled shipping for frozen and perishable goods with cold trucks, chillers, and real-time temperature monitoring in-app.
- **PaxelBox** — Smart locker network for self-service drop-off and pickup, also serving as relay hubs between couriers.
- **PaxelBig** — Heavy and bulky package shipping service.
- **PaxelMarket** — Online marketplace ('Indonesian Culinary Tour') for regional snacks, souvenirs, and frozen delicacies shipped via Paxel.
- **PaxelRecycle** — Reverse-logistics service, with partner Waste4Change, where couriers collect used packaging waste for recycling.

## Achievements

- Pioneered guaranteed same-day intercity delivery in Indonesia (Java and Bali).
- Raised a $23M Series C led by Astra in August 2022; ~$49.4M total raised.
- Built a relay logistics network combining couriers and PaxelBox smart lockers.
- Launched cold-chain delivery serving frozen-food SMEs with real-time temperature monitoring.
- Launched PaxelRecycle reverse-logistics service with Waste4Change and Alvaboard eco-packaging.
- Reported employee engagement/satisfaction above 80% across Paxelians and Heroes.

## Latest updates

- **2022-08** — Closed $23M Series C funding round led by Astra Digital Internasional.
- **2021-11** — Launched PaxelRecycle packaging-waste management service with Waste4Change.
- **2025-07** — Third-party trackers report annual revenue growth to roughly $35M.

## Links

- Website: https://paxel.co
- LinkedIn: https://www.linkedin.com/company/paxel-co
- Twitter/X: https://twitter.com/paxelco_
- YouTube: https://www.youtube.com/@paxelco
- Instagram: https://www.instagram.com/paxelco
- Facebook: https://facebook.com/paxel.co
- TikTok: https://www.tiktok.com/@paxelco

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Profile page: https://yespress.io/paxel-indonesia
Published by YesPress — https://yespress.io
Last updated: 2026-07-25