# Passport

> Passport provides cloud software and payment infrastructure for cities, parking authorities, universities and private operators. Its platform connects mobile parking payments, digital permits, enforcement, citation workflows and financial reporting. Based in Charlotte and founded in 2010, it reports more than 800 North American city and operator clients; Arrive completed its acquisition on October 1, 2026.

- **Founded:** 2010
- **Headquarters:** Charlotte, United States
- **Founders:** Bob Youakim (Co-founder; executive chairman as listed by Passport), Charlie Youakim (Co-founder; historical founding role confirmed by Sezzle biography), Khristian Gutierrez (Co-founder and CEO as of October 1, 2026), Brad Powers (Technology co-founder as listed by Passport)
- **Products:** Passport Parking, Private-label parking applications, Parking Enforcement and Compliance, Digital Parking Permits, Passport Payments
- **Notable:** Company reported 117 million parking transactions during 2025 and more than US$4.8 billion in cumulative payments processed in its January 2026 recap., Portland case study reports 72% of parking revenue from mobile pay in March 2024 and 88% of paid citations settled online in 2023., Grand Rapids case study reports Apple Pay/Google Pay adoption reached 25% in less than six months after a 2023 enhancement.

## Products & services

- **Passport Parking** — Mobile and web parking payments, expiration alerts, receipts and remote extensions where local rules allow.
- **Private-label parking applications** — City-branded experiences such as MOTU in Grand Rapids and ParkATX in Austin built on Passport technology.
- **Parking Enforcement and Compliance** — Handheld citation issuance, evidence collection, LPR integrations, appeals, delinquency workflows and payment recovery.
- **Digital Parking Permits** — Residential and commercial permit applications, issuance, customer self-service and enforcement integration.
- **Passport Payments** — Embedded public-sector payments with transaction reporting, reconciliation and connections to existing municipal systems; formally unveiled November 12, 2025.
- **Curb Management and Reporting** — Centralized parking and mobility records for analyzing demand and reviewing rates, restrictions and operations.

## Achievements

- Company reported 117 million parking transactions during 2025 and more than US$4.8 billion in cumulative payments processed in its January 2026 recap.
- Portland case study reports 72% of parking revenue from mobile pay in March 2024 and 88% of paid citations settled online in 2023.
- Grand Rapids case study reports Apple Pay/Google Pay adoption reached 25% in less than six months after a 2023 enhancement.
- Arrive completed its acquisition of Passport on October 1, 2026.

## Latest updates

- **2026-10** — Arrive announced completion of its financial acquisition of Passport on October 1. Products and services will continue operating normally during integration.
- **2026-08** — Passport’s news index reports Providence launched replacement enforcement, permit and payment systems on August 31.
- **2026-07** — Passport reported that 87% of enforcement deployments included payment processing, according to its July 21 announcement.
- **2026-06** — Summer release added independent hearing requests, third-party plate checking and a needs-more-information workflow for permit applications.
- **2025-11** — Passport Payments unveiled as a public-sector embedded payment platform.

## Links

- Website: https://www.passportinc.com/
- LinkedIn: https://www.linkedin.com/company/passport-labs/
- Twitter/X: https://twitter.com/PassportHQ
- Instagram: https://www.instagram.com/passporthq/
- Facebook: https://www.facebook.com/passporthq/

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Profile page: https://yespress.io/passport
Published by YesPress — https://yespress.io
Last updated: 2026-10-01