# Parts Town

> Parts Town is a technology-enabled distributor of genuine OEM replacement parts for commercial kitchens, HVAC systems and home appliances. Its value is easiest to see when equipment fails: technicians and operators use a deep digital catalog, mobile identification tools and a large logistics network to find the correct component and get it moving quickly. The wider Parts Town Unlimited group reported $2.5 billion in 2024 revenue, more than 5,500 employees and operations serving 171 countries; its 2026 acquisition of 86 Repairs adds maintenance workflow software and data to the physical-parts engine.

- **Founded:** 1987
- **Headquarters:** Addison, Illinois, United States
- **Team size:** More than 5,500 worldwide across Parts Town Unlimited as reported in 2025; 935 full-time employees in the Chicago area in 2024
- **Products:** Genuine OEM parts distribution, partstown.com, Parts Town mobile app, PartSPIN, Parts In Town
- **Notable:** Reported $2.5 billion in 2024 revenue across Parts Town Unlimited., Reached 49 brands, 147 global locations, 171 countries and more than 5,500 employees by 2025., Made the Inc. 5000 for a 17th consecutive year in 2025.

## Products & services

- **Genuine OEM parts distribution** — Online and assisted sales of manufacturer-authorized replacement parts for commercial cooking, refrigeration, ice, beverage, HVAC, residential appliance and laundry equipment.
- **partstown.com** — A B2B ecommerce catalog for identifying, researching and ordering replacement parts, with diagrams, manuals and equipment data.
- **Parts Town mobile app** — Mobile parts research, manuals, identification and ordering for technicians working in the field.
- **PartSPIN** — Interactive 360-degree product photography that helps buyers visually confirm components before ordering.
- **Parts In Town** — A local inventory marketplace that exposes genuine OEM stock held by participating service companies and distributors.
- **Marketplace** — A multi-seller storefront for HVAC, appliance, laundry, smallwares, plumbing, tools and other business essentials alongside Parts Town inventory.
- **PartPredictor** — An AI-backed recommendation tool using repair data to surface parts frequently associated with particular equipment symptoms.
- **SnapScan** — Mobile visual identification that reads equipment data plates and returns model matches, OEM parts and manuals; previously called HVAC Data Plate Scanner.
- **86 Repairs platform** — Repair and maintenance workflow software acquired in 2026 to help operators coordinate service, analyze equipment performance and reduce downtime.

## Achievements

- Reported $2.5 billion in 2024 revenue across Parts Town Unlimited.
- Reached 49 brands, 147 global locations, 171 countries and more than 5,500 employees by 2025.
- Made the Inc. 5000 for a 17th consecutive year in 2025.
- Reported a 245% five-year growth rate and ranked No. 34 on the 2025 Crain's Chicago Fast 50.
- Opened a 427,000-square-foot automated Phoenix-area fulfillment center in 2024.
- Expanded same-day delivery to a 50-mile radius around 130 locations; orders in the program rose 355% from January 2024 to January 2025.
- Recorded more than 200,000 daily web visits and 400,000 cumulative mobile-app downloads in 2024.
- Won a 2025 Inc. Power Partner Award.

## Latest updates

- **2026-06** — Acquired 86 Repairs to connect OEM parts availability with repair-management workflows, service data and equipment insights.
- **2026-05** — Announced a reimagined AI-powered PartPredictor intended to speed commercial foodservice and HVAC repairs.
- **2026-01** — European subsidiary REPA opened a Middle East headquarters in Dubai.
- **2025-08** — Reached the Inc. 5000 for the 17th consecutive year, citing $2.5 billion in 2024 group revenue.
- **2025-07** — Bill Geary became CEO of Parts Town Unlimited and Steve Snower moved to Executive Chairman; Clint Holder remained President of Parts Town Americas.
- **2025-04** — Launched Town Shares, an employee ownership program open to team members across the organization.
- **2025-01** — Launched AI-driven proactive chat for conversational commerce.
- **2024-12** — Opened a 427,000-square-foot automated global fulfillment center in the Phoenix area.

## Links

- Website: https://www.partstown.com/
- LinkedIn: https://www.linkedin.com/company/parts-town
- Twitter/X: https://twitter.com/PartsTown
- YouTube: https://www.youtube.com/@PartsTown
- Instagram: https://www.instagram.com/partstown/
- Facebook: https://www.facebook.com/PartsTown/
- TikTok: https://www.tiktok.com/@partstown

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Profile page: https://yespress.io/parts-town
Published by YesPress — https://yespress.io
Last updated: 2026-08-14