# Parloa

> Parloa is a Berlin-born enterprise software company building an AI Agent Management Platform that lets large organizations design, test, deploy, and optimize autonomous AI agents for customer service across voice, chat, WhatsApp, and Microsoft Teams. Founded in 2018 by Malte Kosub and Stefan Ostwald, it serves Global 2000 brands like Allianz, Booking.com, SAP, and Swiss Life, operating in 100+ countries and 140+ languages. In January 2026 it raised a $350M Series D led by General Catalyst at a $3B valuation.

- **Founded:** 2018
- **Headquarters:** Berlin, Germany
- **Founders:** Malte Kosub (Co-Founder & CEO), Stefan Ostwald (Co-Founder & CTO)
- **Team size:** ~410 employees across Berlin, Munich, and New York
- **Products:** AI Agent Management Platform (AMP), Autonomous Voice AI Agents, Agent Assist
- **Notable:** Reached unicorn status ($1B valuation) at Series C in May 2025, then tripled to $3B at Series D in January 2026 - within eight months., Raised more than $560M in total funding in under four years., Scaled to 410 employees across three countries (Berlin, Munich, New York).

## Products & services

- **AI Agent Management Platform (AMP)** — Enterprise platform to design, test, deploy, monitor, and optimize autonomous AI agents across voice, chat, WhatsApp, and Microsoft Teams. Includes a low-code builder for conversational flows, real-time translation across 140+ languages, and integrations with major CRM and CCaaS systems like Salesforce, Microsoft, and Genesys.
- **Autonomous Voice AI Agents** — Highly-reliable AI agents purpose-built for voice that answer calls, route intelligently, and resolve customer issues - with deployments cited at 97% routing accuracy and 60% faster resolution times.
- **Agent Assist** — Real-time AI support for human contact-center agents, surfacing guidance and information during live conversations to speed resolution and improve quality.

## Achievements

- Reached unicorn status ($1B valuation) at Series C in May 2025, then tripled to $3B at Series D in January 2026 - within eight months.
- Raised more than $560M in total funding in under four years.
- Scaled to 410 employees across three countries (Berlin, Munich, New York).
- Deployed AI agents for Global 2000 enterprises including Allianz, Booking.com, SAP, and Swiss Life.
- Cited customer results of 97% routing accuracy, 75% conversion rates, and 60% faster resolution times.
- Industry recognition including European Customer Champion and ECCCSA awards.

## Latest updates

- **2026-01** — Raised $350M Series D led by General Catalyst at a $3B valuation - tripling its valuation in eight months.
- **2025-05** — Raised $120M Series C, reaching unicorn status at a $1B valuation.
- **2025** — Launched the 'Parloa Promise,' a public commitment to agent reliability, relentless innovation, and human-centric responsible AI.
- **2024-04** — Raised $66M Series B led by Altimeter Capital and expanded into the US market with a New York office.

## Links

- Website: https://parloa.com
- LinkedIn: https://www.linkedin.com/company/parloa
- Twitter/X: https://twitter.com/parloa_ai
- YouTube: https://www.youtube.com/@parloa
- Instagram: https://www.instagram.com/parloa_ai/

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Profile page: https://yespress.io/parloa
Published by YesPress — https://yespress.io
Last updated: 2026-06-07