# PanTerra Networks

> PanTerra Networks is a San Jose-based UCaaS provider that bundles voice, video, messaging, file sharing and an AI contact center into one cloud platform called Streams.AI. Founded in 2001 by Silicon Valley engineer Arthur Chang, the company sells to mid-market businesses that want one vendor instead of five, and points to a 99.999% uptime record and HIPAA-compliant SmartBox file sharing as its main differentiators.

- **Founded:** 2001
- **Headquarters:** San Jose, California, United States
- **Founders:** Arthur Chang (Founder, President & CEO)
- **Team size:** ~140 employees
- **Products:** Streams.AI, Streams.AI for Microsoft Teams, Luna, Connect AI, SmartBox
- **Notable:** 2025 TrustRadius Buyer's Choice Award - Best Capabilities, Best Value, Best Customer Relationship., 2025 TrustRadius Top Rated Award winner., Five9 2024 Partner Excellence Award.

## Products & services

- **Streams.AI** — All-in-one UCaaS platform combining voice, video conferencing, team messaging, SMS, and file sharing.
- **Streams.AI for Microsoft Teams** — Carrier-grade voice and resilience layered on top of Microsoft Teams, including failover when Teams goes down.
- **Luna** — AI receptionist and intelligent call-routing assistant.
- **Connect AI** — AI features for video conferencing and contact center workflows, including summarization and analytics.
- **SmartBox** — HIPAA-compliant cloud file sharing and storage built into the communications stack.
- **Hosted PBX & Contact Center** — Cloud business phone system and omnichannel contact center for mid-market companies.

## Achievements

- 2025 TrustRadius Buyer's Choice Award - Best Capabilities, Best Value, Best Customer Relationship.
- 2025 TrustRadius Top Rated Award winner.
- Five9 2024 Partner Excellence Award.
- Wheelhouse Editor's Choice Award 2024 for Phone Systems and Contact Centers.
- Stated 99.999% uptime SLA across the Streams.AI platform.

## Latest updates

- **2025-01** — Received the 2025 TrustRadius Buyer's Choice Award.
- **2025-06** — Named a 2025 TrustRadius Top Rated Award winner.
- **2025-09** — Launched Streams.AI for Microsoft Teams with failover capability.
- **2025-11** — CEO Artie Chang featured on the Plugged In Podcast discussing practical AI.

## Links

- Website: https://panterranetworks.com
- LinkedIn: https://www.linkedin.com/company/panterra-networks
- Twitter/X: https://twitter.com/panterranetwork
- YouTube: https://www.youtube.com/@panterra-networks
- Facebook: https://www.facebook.com/PanTerraNetworks/

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Profile page: https://yespress.io/panterra-networks
Published by YesPress — https://yespress.io
Last updated: 2026-05-19