# Pango

> Pango is an agentic operating system for e-commerce back-office operations. Founded in Stockholm in 2025 by Steve Rahimi and Lukasz Reszczynski, it connects a merchant's store, warehouse and carriers, then runs deliveries, tracking, returns, refunds and claims on autopilot. The company says it automates roughly 99% of returns and shipping operations and cuts operating costs by about 20%, and is part of Y Combinator's Summer 2026 batch.

- **Founded:** 2025
- **Headquarters:** Stockholm, Sweden
- **Founders:** Steve Rahimi (CEO & Co-Founder), Lukasz Reszczynski (CTO & Co-Founder)
- **Team size:** 5-8
- **Products:** Return Management, Exchange Automation, Delivery Management & Delivery Promise, Transportation Management System (TMS), Order Tracking
- **Notable:** Accepted into Y Combinator's Summer 2026 batch, Signed 30 global e-commerce brands within months of launch, Reports automating ~99% of returns and shipping operations

## Products & services

- **Return Management** — Self-service returns portal with automated approvals and refunds; workflows run by AI agents so up to 99% of returns are handled fully self-serve.
- **Exchange Automation** — Converts return requests into exchanges and revenue instead of refunds, reducing net return rates.
- **Delivery Management & Delivery Promise** — Multi-carrier orchestration across 100+ carriers with dynamic, optimized delivery dates and options shown at checkout.
- **Transportation Management System (TMS)** — Carrier routing, rate shopping and rules-based shipment optimization for merchants and 3PLs.
- **Order Tracking** — Branded real-time tracking pages that cut inbound 'where is my order' customer-service queries.
- **Pick & Pack** — Warehouse fulfillment automation connecting store, WMS and carriers.
- **AI Operations Agent** — Natural-language interface where merchants describe how they want shipments, returns and claims handled, and Pango builds the workflow, portal and support process.

## Achievements

- Accepted into Y Combinator's Summer 2026 batch
- Signed 30 global e-commerce brands within months of launch
- Reports automating ~99% of returns and shipping operations
- Reports ~20% reduction in operating costs for merchants
- Reported 60% month-over-month growth
- Received Vinnova innovation grant funding in Sweden

## Latest updates

- **2026-04** — Closed a $500K angel round.
- **2026** — Joined Y Combinator's Summer 2026 (S26) batch.
- **2026** — Reported 30 onboarded brands and 60% month-over-month growth.

## Links

- Website: https://pango.ai
- LinkedIn: http://www.linkedin.com/company/pangoai
- Twitter/X: https://twitter.com/Pango_ai

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Profile page: https://yespress.io/pango-yc-s26
Published by YesPress — https://yespress.io
Last updated: 2026-07-30