# Why Pallet Builds a Private Supply Chain Model for Each Customer

> Pallet’s agent platform is built around a model-sovereignty promise: each customer gets a custom model shaped by its own operating data, while company rules remain in a private, inspectable Memory layer. That design addresses a defining problem in logistics—identical terms, lanes and charges can demand different actions under different customer SOPs—while letting Pallet swap frontier and open-source models to curb dependency. Pallet says its custom models can lower inference cost by roughly 70% against frontier models on the same workflows, and supports the ownership case with SOC 2 Type II controls, GDPR and CCPA alignment, encryption, logical tenant isolation and customer-controlled deployment options.

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Last updated: 2026-09-26