# Pallet

> Pallet is a San Francisco AI startup building an 'AI workforce' for the logistics industry. Its flagship product, CoPallet, automates back-office freight workflows - order entry, quoting, document parsing, portal updates - that have historically required armies of human operators, working inside systems like McLeod, Revenova, Turvo and even legacy AS400 stacks. In 2026 it added Atlas, a data-intelligence layer that surfaces hidden revenue opportunities across a logistics network.

- **Founded:** 2020
- **Headquarters:** San Francisco, California, United States
- **Founders:** Sushanth Raman (Co-founder & CEO)
- **Team size:** ~60
- **Products:** CoPallet, Atlas, Forge, Parallel Agents
- **Notable:** Raised ~$50M across Seed, Series A and Series B by May 2025, Won FreightWaves' inaugural AI Excellence in Supply Chain award (August 2025), Customers report 50-70% reductions in order-entry / repetitive workflow staffing costs

## Products & services

- **CoPallet** — AI workforce that automates back-office logistics workflows - order entry, quoting, load building, rate negotiation, portal updates, document parsing - inside TMS/WMS/ERP systems, with claimed 97%+ accuracy at 10x speed and roughly half the cost of traditional staffing.
- **Atlas** — Data-intelligence platform that ingests operational data from TMS, WMS, ERP, email and documents, normalizes it into a unified model, and surfaces hidden revenue - multi-leg and backhaul opportunities, account prioritization, churn risk and seasonal capacity planning.
- **Forge** — Configuration layer that lets logistics teams build and tune their own AI agents on top of the Pallet platform.
- **Parallel Agents** — Capability for running multiple concurrent AI agents per shipment or workflow.

## Achievements

- Raised ~$50M across Seed, Series A and Series B by May 2025
- Won FreightWaves' inaugural AI Excellence in Supply Chain award (August 2025)
- Customers report 50-70% reductions in order-entry / repetitive workflow staffing costs
- Mallory Alexander reported 3x throughput per operator and 100% import filing accuracy
- STG Logistics: 95% of inbound / intermodal orders automated
- Eassons Transport Group: 98% touchless load entry and a 40-day go-live
- Prism Logistix: ~10% margin improvement with 20 deployed agents
- A large Chicago intermodal carrier cut order processing from 20 minutes to seconds

## Latest updates

- **2026-03** — Launched Atlas, a data-intelligence platform that ingests TMS/WMS/ERP, email and document data to surface hidden revenue - backhaul and multi-leg opportunities, account prioritization, churn risk and seasonal capacity planning.
- **2026** — Announced expansion into Europe, unveiled by CEO Sushanth Raman at DELIVER Europe.
- **2025-08** — Won FreightWaves' inaugural AI Excellence in Supply Chain award for CoPallet.
- **2025** — Announced support for legacy AS/400 and on-premises systems, plus Forge and Parallel Agents capabilities.
- **2025-05** — Closed $27M Series B led by General Catalyst, bringing total funding to ~$50M.
- **2024-10** — Raised $18M Series A to expand the platform across warehouse and transportation workflows.

## Links

- Website: https://pallet.com
- LinkedIn: https://www.linkedin.com/company/trypallet
- Twitter/X: https://twitter.com/pallet_hq

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Profile page: https://yespress.io/pallet
Published by YesPress — https://yespress.io
Last updated: 2026-07-17