# Pace

> Pace is a New York enterprise AI company serving insurers, brokers and claims-service providers. Its platform converts operating procedures into agents that process documents, communicate with customers and update existing systems, with quality checks, audit trails and human review for sensitive work.

- **Founded:** 2024
- **Headquarters:** New York, United States
- **Founders:** Jamie Cuffe (Founder and CEO)
- **Products:** Pace AI operations platform, Tempo, Document intelligence and contextual reasoning, Deployment and operations support
- **Notable:** Palomar case study reports over 90% autonomous resolution within three deployed service flows, with first agents shipped in 90 days., RYZE case study reports 30% shorter QA cycles, twice as many errors identified and 98% audit accuracy, based on internal analysis., Named to Forbes’ 2026 Next Billion-Dollar Startups list.

## Products & services

- **Pace AI operations platform** — Orchestration, integrations, governance and AI agents for submissions, renewals, policy servicing and claims workflows. Supports documents, voice, email, APIs and computer use.
- **Tempo** — Insurance-specific agent builder that converts SOPs, sample cases and system-access requirements into testable Agent Operating Procedures.
- **Document intelligence and contextual reasoning** — Extracts fields and reasons across policy documents while preserving structure and citations.
- **Deployment and operations support** — Forward-deployed engineers work with customer experts to integrate, evaluate and deploy agents.

## Achievements

- Palomar case study reports over 90% autonomous resolution within three deployed service flows, with first agents shipped in 90 days.
- RYZE case study reports 30% shorter QA cycles, twice as many errors identified and 98% audit accuracy, based on internal analysis.
- Named to Forbes’ 2026 Next Billion-Dollar Startups list.
- Raised a $46 million Series B in May 2026.

## Latest updates

- **2026-09** — Published extraction-agent engineering results: smarter field grouping reduced cost 19% and latency 16% on average in company analysis; model routing cut costs 68% on some agents.
- **2026-08** — Published workflow updates on certificate issuance and loss-run automation.
- **2026-07** — Launched Tempo on July 20, making its agent builder available to all Pace customers.
- **2026-06** — Introduced multimodal agents and described architecture for long-running workflows.
- **2026-05** — Announced Series B and Palomar deployment results.

## Links

- Website: https://withpace.com/
- LinkedIn: https://www.linkedin.com/company/pace-com
- Twitter/X: https://x.com/pacecom

---

Profile page: https://yespress.io/pace
Published by YesPress — https://yespress.io
Last updated: 2026-10-04