# Otto

> Otto is a veterinary software company that connects clinic communications, appointment workflows, payments, care memberships and AI documentation with existing practice management systems. Formerly TeleVet, it sells to veterinary practices and reports serving more than 5,000 clinics.

- **Founded:** 2015
- **Headquarters:** Austin, United States
- **Founders:** Steven Carter (Co-founder and Chief Product Officer), Price Fallin (Co-founder and Chief Innovation Officer)
- **Products:** Otto Flow, Otto AI Scribe / AI Recap, Otto Pay, Otto Care, Otto Phones
- **Notable:** Announced a $43 million Series B and Otto rebrand in August 2023., Reports a current customer base exceeding 5,000 clinics., Far West reports roughly 40% fewer no-shows using reminders plus personal follow-up.

## Products & services

- **Otto Flow** — Clinic communication and workflow software linked to existing PIMS, with forms, messaging, reminders, booking and team collaboration.
- **Otto AI Scribe / AI Recap** — Veterinary appointment recording and customizable medical-note generation; offered independently and inside Flow. Standalone AI Recap announced August 2025.
- **Otto Pay** — Integrated payment processing, digital invoices, text-to-pay and deposits.
- **Otto Care** — Clinic-specific care memberships with flexible spending credit, client outreach and remote triage.
- **Otto Phones** — Integrated VoIP functionality delivered with Axion.
- **OttoPilot** — AI business insights and recommendations using clinic PIMS data; early release announced February 2026.

## Achievements

- Announced a $43 million Series B and Otto rebrand in August 2023.
- Reports a current customer base exceeding 5,000 clinics.
- Far West reports roughly 40% fewer no-shows using reminders plus personal follow-up.
- Rolling Hills reports surgery check-in time fell from about one hour to half an hour.

## Latest updates

- **2026-02** — OttoPilot business insights and recommendations announced February 11, with early release to selected clinics and wider Q2 availability planned.
- **2026-03** — Integrated client recaps announced March 13, with human review before sending through Flow.
- **2026-05** — Help documentation describes an in-app Resource Center with announcements and Otto University training.
- **2026-06** — On-demand truConnect webinar covers insurance conversations and practice insights with Trupanion and Otto executives.

## Links

- Website: https://otto.vet/
- LinkedIn: https://www.linkedin.com/company/ottovet/
- Twitter/X: https://twitter.com/gettelevet
- Instagram: https://www.instagram.com/otto.vet/
- Facebook: https://www.facebook.com/otto.vetapp/

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Profile page: https://yespress.io/otto
Published by YesPress — https://yespress.io
Last updated: 2026-10-03