# Otis Elevator Co.

> Otis manufactures, installs, maintains and modernizes elevators, escalators and moving walkways for building owners, developers and infrastructure operators worldwide. Its service network maintains approximately 2.5 million units, including other manufacturers’ equipment; Service generated $9.442 billion of its $14.431 billion in 2025 group sales.

- **Founded:** 1853
- **Headquarters:** Farmington, United States
- **Founders:** Elisha Graves Otis (Founder and inventor of the elevator safety brake)
- **Products:** Gen2, Gen3, Gen360, SkyRise, Escalators and moving walkways
- **Notable:** First passenger elevator installed at New York’s E.V. Haughwout Building in 1857., Returned to independent public trading in April 2020 after separation from United Technologies., Approximately 2.5 million units under maintenance at the end of 2025, according to Otis.

## Products & services

- **Gen2** — Belt-driven elevator family introduced in 2000; the technological foundation for later connected platforms.
- **Gen3** — Connected elevator platform combining coated steel belt technology with built-in Otis ONE connectivity; variants serve different building types.
- **Gen360** — Digitally connected elevator platform with an electronic architecture and design features supporting maintenance from inside the cabin; availability varies by market.
- **SkyRise** — High-rise elevator platform for tall and complex buildings.
- **Escalators and moving walkways** — Equipment for retail, airports, railway stations and other passenger-flow applications.
- **Otis Signature Service** — Maintenance, repair and emergency support for Otis and other manufacturers’ equipment through locally delivered contracts.
- **Otis ONE** — Cloud-connected monitoring, equipment status and service insights; US packages vary in notification, communications and dispatch features.
- **Compass destination management** — Groups passengers by destination and assigns elevator cars; the Compass Infinity system adds AI-based adaptation to traffic patterns.
- **Modernization** — Phased or extensive upgrades of controls, drives, traction systems, safety systems, interiors, elevators and escalators.
- **ReGen drive** — Regenerative drive that returns energy ordinarily dissipated as heat to a building’s electrical system.

## Achievements

- First passenger elevator installed at New York’s E.V. Haughwout Building in 1857.
- Returned to independent public trading in April 2020 after separation from United Technologies.
- Approximately 2.5 million units under maintenance at the end of 2025, according to Otis.
- Otis ONE received a CIO100 Award in 2022.
- Installed 89 units at JPMorganChase’s 270 Park Avenue headquarters.

## Latest updates

- **2026-10** — The October 19 newsroom announcement reported connecting elevators with a cleaning robot at Ritsumeikan University.
- **2026-09** — Otis announced Judy Marks’s planned retirement upon appointment of a successor, expected in the first half of 2027; the board began an internal and external CEO search.
- **2026-07** — Q2 net sales were $3.859 billion. Service organic sales grew 9%; Service segment operating margin fell to 23.2% from 24.9% a year earlier.
- **2026-06** — Otis announced Gen3 elevator modernization solutions for EMEA on June 30.
- **2026-04** — Otis’s newsroom announced a majority stake in WeMaintain on April 13.

## Links

- Website: https://www.otis.com/
- LinkedIn: https://www.linkedin.com/company/otis_elevators/
- Twitter/X: https://x.com/OtisElevatorCo
- YouTube: https://www.youtube.com/user/OtisElevatorCompany
- Instagram: https://www.instagram.com/otiselevatorco/
- Facebook: https://www.facebook.com/OtisElevatorCo

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Profile page: https://yespress.io/otis-elevator-co
Published by YesPress — https://yespress.io
Last updated: 2026-10-22