# Optii

> Optii provides cloud-based hotel operations software for housekeeping, service delivery, staff chat, and preventative maintenance. Its predictive scheduling and live job tracking help hotel teams coordinate work and shorten delays. Owned by MCR, it serves hotels and resorts internationally.

- **Founded:** 2006
- **Headquarters:** Austin, United States
- **Founders:** Soenke Weiss (Founder; Chief Strategy Officer at the 2021 acquisition)
- **Products:** Optii Housekeeping, Optii Service, Optii Chat, Optii Maintenance
- **Notable:** MCR acquired Optii in December 2021., Company reports more than 1,000 hotels and resorts on its About page; figures are not dated., Optii identifies itself as a HotelTechReport Level II Certified Customer Support Vendor.

## Products & services

- **Optii Housekeeping** — Predictive cleaning durations, room assignment and routing, real-time room and team status, inspections, and performance reporting. Earlier marketed as Optii Keeper.
- **Optii Service** — Automatic assignment and tracking of internal jobs and guest requests, with predicted due times and guest messaging integrations.
- **Optii Chat** — Department and individual staff messaging with in-line translation on desktop and mobile.
- **Optii Maintenance** — Asset records, preventative maintenance schedules, checklists, project tracking, and property or portfolio reporting.

## Achievements

- MCR acquired Optii in December 2021.
- Company reports more than 1,000 hotels and resorts on its About page; figures are not dated.
- Optii identifies itself as a HotelTechReport Level II Certified Customer Support Vendor.
- Staycity’s vendor-published case study reports 2-5 minutes less between room cleans and 80% fewer guest queues.

## Latest updates

- **2026-06** — VSR and Optii announced a completed VAIA voice integration supporting 26 languages, with Coco Key Resort and Water Park named as first user.
- **2026-05** — SABA Hospitality integration announced; one Meriton Suites property reportedly handled more than 600 guest requests automatically in its first full month.
- **2025-10** — Medallia Concierge integration announced for automatic job creation from guest chats.
- **2025-10** — Staypineapple case study describes replacing paper housekeeping boards with live status and communication.

## Links

- Website: https://www.optiisolutions.com/
- LinkedIn: https://www.linkedin.com/company/optii-solutions
- Twitter/X: https://twitter.com/optiisolutions
- Facebook: https://www.facebook.com/optiikeeper

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Profile page: https://yespress.io/optii
Published by YesPress — https://yespress.io
Last updated: 2026-10-04