# OpenLoop

> OpenLoop is a Des Moines-based provider of white-label virtual care infrastructure. It combines clinician staffing, technology, licensing and credentialing, clinical operations, pharmacy and diagnostics coordination, patient support, and payer and billing services so organizations can offer care under their own brands. Its Launchpad product packages that infrastructure for new virtual care programs.

- **Founded:** 2020
- **Headquarters:** Des Moines, United States
- **Founders:** Jon Lensing (CEO and co-founder), Christian Williams (COO and co-founder)
- **Products:** Launchpad, Clinician staffing and clinical operations, Payer Coverage and Revenue Cycle Management, Licensing, credentialing and regulatory support, AI and patient support
- **Notable:** Received NCQA Credentials Verification Organization certification in 2022, according to its company-issued announcement., Named to TIME’s 2025 World’s Top HealthTech Companies list, as reported by OpenLoop and the University of Iowa., Launched a nationwide payer coverage and RCM offering in March 2023.

## Products & services

- **Launchpad** — White-label virtual care platform for branded websites, patient intake, portals, clinical workflows, provider operations and analytics; announced June 2026.
- **Clinician staffing and clinical operations** — Licensed clinician network and operational support across all 50 states; the current website describes 35+ specialties and 100+ clinically vetted protocols.
- **Payer Coverage and Revenue Cycle Management** — Insurance network access, eligibility, claims and reimbursement support; the 2023 launch described relationships with 600+ payers.
- **Licensing, credentialing and regulatory support** — Operational services supporting clinician credentials, state licensing and compliant practice structures.
- **AI and patient support** — AI-assisted scheduling, billing questions, intake follow-up and care-gap alerts, with clinical questions routed to people; integrated into the platform.
- **Pharmacy, labs and diagnostics** — Prescription and diagnostic coordination, including at-home testing and imaging support.
- **Nutrition and coaching** — Registered dietitian and coaching capabilities, expanded through the April 2026 acquisition of Season Health.
- **Sleep diagnostics with Happy Sleep** — At-home sleep testing with physician review, announced in April 2026.
- **Chronic care and remote patient monitoring** — Clinical staffing, device logistics and revenue cycle operations for branded chronic care and RPM programs.

## Achievements

- Received NCQA Credentials Verification Organization certification in 2022, according to its company-issued announcement.
- Named to TIME’s 2025 World’s Top HealthTech Companies list, as reported by OpenLoop and the University of Iowa.
- Launched a nationwide payer coverage and RCM offering in March 2023.
- Introduced Launchpad in June 2026.
- Company homepage advertised support for 400+ virtual care brands as observed October 21, 2026.

## Latest updates

- **2026-08** — Responsible disclosure policy took effect August 1, inviting good-faith vulnerability reports.
- **2026-06** — Launchpad announced June 16; company news page published June 19. Initial programs included medical weight loss, erectile dysfunction, hair loss, hormone therapy and cellular longevity.
- **2026-04** — Acquired Season Health and partnered with Happy Sleep for at-home sleep diagnostics.
- **2026-03** — Disclosed a January 7-8 unauthorized-access incident; notifications began March 17. OpenLoop said it added threat-detection and response tools and offered identity and credit monitoring.

## Links

- Website: https://openloophealth.com/
- LinkedIn: https://www.linkedin.com/company/openloophealth/
- Twitter/X: https://twitter.com/openloophealth
- Instagram: https://www.instagram.com/openloophealth/
- Facebook: https://www.facebook.com/openloophealth

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Profile page: https://yespress.io/openloop
Published by YesPress — https://yespress.io
Last updated: 2026-10-21