# OpenEye

> OpenEye supplies cloud-managed commercial video surveillance software, cameras, recorders, and analytics. Its OpenEye Web Services platform centralizes video search, sharing, permissions, and system health across multiple locations, with integrations for business and security systems. Founded in 1999 by Rick Sheppard, the Liberty Lake company is an Alarm.com subsidiary.

- **Founded:** 1999
- **Headquarters:** Liberty Lake, United States
- **Founders:** Rick Sheppard (Founder; CEO at the time of the 2019 acquisition)
- **Products:** OpenEye Web Services (OWS), OpenEye cameras, OpenEye recorders, OpenEye cloud cameras, Command Station
- **Notable:** Introduced its first digital video recorder at ISC East in 2001., Published grocery deployment spans more than 140 stores and over 15,000 cameras., White Earth Behavioral Health unified video management across 12 locations.

## Products & services

- **OpenEye Web Services (OWS)** — Subscription cloud-managed video platform for centralized administration, remote viewing, search, alerts, health monitoring, and clip sharing.
- **OpenEye cameras** — Commercial IP cameras in dome, fisheye, bullet, turret, and multisensor formats.
- **OpenEye recorders** — Recording servers and appliances for local video retention with cloud management.
- **OpenEye cloud cameras** — Cameras with onboard recording and analytics processing, usable without a separate recorder or alongside recorder-based locations.
- **Command Station** — Desktop client for local and remote multisite video viewing and investigation.
- **POS Connect** — Connects point-of-sale transaction data to associated video for investigations and exception reporting.
- **AI Visual Search** — Natural-language search for relevant recorded video; current knowledge-base feature matrix identifies beta availability.
- **AI Visual Check** — Prompt-based snapshot analysis for operational conditions, with scheduled or event-driven checks and alerts; knowledge base identifies beta status and an add-on license.

## Achievements

- Introduced its first digital video recorder at ISC East in 2001.
- Published grocery deployment spans more than 140 stores and over 15,000 cameras.
- White Earth Behavioral Health unified video management across 12 locations.
- Alarm.com acquired an 85% stake in 2019.

## Latest updates

- **2026-03** — Showcased expanded cloud surveillance offerings at ISC West 2026, including cloud-camera deployment options.
- **2026-07** — July 7 technical session previewed AI Visual Search and AI Visual Check.
- **2026-09** — September 2 webinar addressed AI Visual Search and AI Visual Check for operations; September 15 technical session covered OWS Rules and AI Visual Check.

## Links

- Website: https://www.openeye.net/
- LinkedIn: https://www.linkedin.com/company/openeyevideo
- Twitter/X: https://twitter.com/OpenEyeVideo
- YouTube: https://www.youtube.com/openeyevideo
- Instagram: https://www.instagram.com/openeye_video/
- Facebook: https://facebook.com/openeyevideo

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Profile page: https://yespress.io/openeye
Published by YesPress — https://yespress.io
Last updated: 2026-10-02