# Open Social

> Open Social is an Amsterdam-based SaaS company that builds an open-source community collaboration platform used by mission-driven organizations to connect members, volunteers and employees. Grown out of the Drupal agency GoalGorilla and the award-winning Greenpeace Greenwire project, it now runs communities for the UN, World Bank Group, the European Commission, Oxfam, Greenpeace and the LEGO Foundation, with a pitch built around European data sovereignty and an open, composable architecture it calls the Community Experience Platform (CXP).

- **Founded:** 2015
- **Headquarters:** Amsterdam, Netherlands
- **Founders:** Taco Potze (Co-Founder & CEO), Bram ten Hove (Co-Founder & CTO)
- **Team size:** 11-50 employees (distributed, with hubs in Amsterdam and Enschede, Netherlands and Lviv, Ukraine)
- **Products:** Community Management System, Cloud Platform, Gaia AI, Engagement Studio, Connection Hub
- **Notable:** Grew out of the award-winning Drupal community project Greenpeace Greenwire., Adopted by the UN, World Bank Group and the European Commission., Named to MT/Sprout's Challenger50 (2022).

## Products & services

- **Community Management System** — The core community platform for member directories, groups, discussions, events, content and moderation.
- **Cloud Platform** — European-hosted, data-sovereign cloud infrastructure with event-driven architecture (Apache Kafka) and Cloudflare acceleration.
- **Gaia AI** — A private, cloud-based AI system trained within a customer's own community rather than external models.
- **Engagement Studio** — Tools to design, automate and measure member engagement across the community.
- **Connection Hub** — Integrations and composable connections between the community and external systems via an expanded GraphQL API.
- **Lumina Insights** — Analytics and impact-measurement layer for community metrics and reporting.

## Achievements

- Grew out of the award-winning Drupal community project Greenpeace Greenwire.
- Adopted by the UN, World Bank Group and the European Commission.
- Named to MT/Sprout's Challenger50 (2022).
- Maintains a widely used open-source Drupal distribution (goalgorilla/open_social).
- Powers a UN Trust Fund community (SHINE Hub) with 2,300+ users across 177 countries.

## Latest updates

- **2025-04** — Published a recap of the Open Social Summit '24 and detailed the six-product Community Experience Platform (CXP).
- **2024-05** — Introduced the Community Experience Platform and released the Open Social Community Handbook at the Summit in Amsterdam.
- **2024-05** — Rolled out event-driven architecture (Apache Kafka), Cloudflare acceleration and expanded GraphQL API capabilities.

## Links

- Website: https://www.getopensocial.com
- LinkedIn: https://www.linkedin.com/company/opensocial
- GitHub: https://github.com/goalgorilla/open_social
- YouTube: https://www.youtube.com/@opensocial

---

Profile page: https://yespress.io/open-social
Published by YesPress — https://yespress.io
Last updated: 2026-08-06