# Ontellus

> Ontellus provides nationwide records retrieval and claims intelligence for insurance carriers, self-insured organizations, third-party administrators and law firms. Its services connect record discovery and procurement with searchable organization, chronology, medical summaries, diagnostic-image viewing and secure sharing. Founded as Keais Records Retrieval in 1975, it became part of Datavant in August 2025.

- **Founded:** 1975
- **Headquarters:** Houston, United States
- **Products:** Record retrieval, My.Ontellus, SmartChron, SmartOrg, Medical and social canvassing
- **Notable:** Rebranded in 2017 after seven acquisitions, with more than 500 employees reported at launch., Acquired INTERTEL and MasterTrace in 2020 to connect medical canvassing with retrieval., Erie Insurance publicly implemented AddOntellus in Guidewire ClaimCenter in 2021.

## Products & services

- **Record retrieval** — Nationwide procurement of medical, billing, pharmacy, employment, wage and other records, with request tracking and secure delivery.
- **My.Ontellus** — Web portal for ordering, tracking, downloading, storing and sharing case records.
- **SmartChron** — Automated chronology merging case records into a searchable file that updates as records arrive; marketed with flat-rate per-file pricing.
- **SmartOrg** — Organization, indexing, bookmarking and OCR search for records customers already hold.
- **Medical and social canvassing** — Discovery of possible treatment locations and preservation of relevant online evidence, including services through INTERTEL.
- **Medical record summaries** — AI-powered summaries and advanced record analysis for legal and insurance review.
- **DICOM Viewer and Secure Share** — Digital medical-image viewing and secure exchange with authorized collaborators.
- **AMFS medical expert witnesses** — Connections to medical experts for case review and testimony; the current website advertises more than 6,000 experts across over 200 specialties.
- **AddOntellus** — Integration supporting records ordering, status and delivery from Guidewire ClaimCenter.

## Achievements

- Rebranded in 2017 after seven acquisitions, with more than 500 employees reported at launch.
- Acquired INTERTEL and MasterTrace in 2020 to connect medical canvassing with retrieval.
- Erie Insurance publicly implemented AddOntellus in Guidewire ClaimCenter in 2021.
- Datavant established a Legal & Insurance vertical after acquiring Ontellus in 2025.
- My.Ontellus received the 2025 LegalTech Breakthrough Document Capture Solution of the Year award, according to the company.

## Latest updates

- **2025-08** — Datavant announced completion of the Ontellus acquisition on August 6; Vince Cole was named leader of its new Legal & Insurance vertical.
- **2025-10** — Datavant completed its DigitalOwl acquisition, describing a planned combination with Ontellus retrieval and claims-intelligence capabilities.
- **2025-11** — Ontellus announced a LegalTech Breakthrough award for My.Ontellus.

## Links

- Website: https://www.ontellus.com/
- LinkedIn: https://www.linkedin.com/company/ontellus/
- Twitter/X: https://twitter.com/OntellusInsight
- Facebook: https://facebook.com/keaisrecords

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Profile page: https://yespress.io/ontellus
Published by YesPress — https://yespress.io
Last updated: 2026-10-25