# ONEGROUP Risk Management and Insurance

> OneGroup is a Syracuse-based independent insurance brokerage and risk-management consultancy that combines commercial and personal coverage placement with employee benefits, claims advocacy, safety programs, HR consulting, and industry-specific advice. A wholly owned subsidiary of Community Financial System, it serves businesses, organizations, families, and individuals through 23 East Coast facilities and generates revenue mainly from insurance commissions, consulting fees, and carrier performance incentives.

- **Founded:** 1866
- **Headquarters:** Syracuse, United States
- **Team size:** 256 employees across 23 customer-service facilities as of December 31, 2025; a February 2026 investor presentation reported 231 full-time-equivalent employees.
- **Products:** Business Insurance, Risk Management, Claims Management, Employee Benefits, HR Consulting
- **Notable:** Ranked 68th in Insurance Journal's 2025 list of U.S. property and casualty agencies., Ranked third among bank-owned property and casualty agencies in the same 2025 ranking., Reported $54.4 million of insurance-services revenue in 2025, up 7.8% from 2024.

## Products & services

- **Business Insurance** — Commercial property and casualty placement, general and professional liability, cyber, surety, workers' compensation, commercial auto, environmental, inland marine, umbrella, executive risk and alternative risk financing.
- **Risk Management** — Risk assessments, loss analytics, safety training, injury intervention, return-to-work programs, contractual risk assistance, regulatory support and workers' compensation audits.
- **Claims Management** — Claims intake, after-hours support, mitigation consulting, carrier advocacy, resolution work, audits and dedicated claims consultants.
- **Employee Benefits** — Plan strategy and placement for health, dental, vision, life, disability, long-term care, prescription, voluntary and executive benefits, plus communication and wellness programs.
- **HR Consulting** — HR help desk support, handbooks, compliance, investigations, compensation benchmarking, organizational development, training and online HR tools.
- **Personal Insurance** — Home, auto, renters, flood, umbrella, valuables, recreational vehicle, watercraft, travel, equine, pet, Medicare and private-client coverage.
- **OneGroup Risk Management Center** — A client portal with safety and HR applications, training, legal updates, templates, handbook tools and access to HR experts.

## Achievements

- Ranked 68th in Insurance Journal's 2025 list of U.S. property and casualty agencies.
- Ranked third among bank-owned property and casualty agencies in the same 2025 ranking.
- Reported $54.4 million of insurance-services revenue in 2025, up 7.8% from 2024.
- Managed more than $430 million in annual premiums as of year-end 2025.
- Completed 16 acquisitions from 2021 through 2025, according to its parent company's February 2026 investor presentation.
- Expanded into Western New York through the 2024 combination with Franz-Manno, Youngers and LaPenna.
- Built a footprint of 23 customer-service facilities across five East Coast states by year-end 2025.

## Latest updates

- **2026-08** — OneGroup appointed Sam Guadalupe as Pennsylvania Regional Director.
- **2026-08** — The company added Kelly and Chris Shea to expand its surety practice and Western New York team.
- **2026-02** — Community Financial System reported 2025 OneGroup revenue of $54.4 million, more than $430 million in annual premiums, 23 offices and 16 acquisitions since 2021.
- **2025-08** — Insurance Journal ranked OneGroup 68th among U.S. property and casualty agencies and third among bank-owned agencies.
- **2025-01** — OneGroup announced that Franz-Manno, Youngers and LaPenna had joined the company, creating its first Western New York presence.
- **2024-10** — Melissa Zornes joined as senior vice president and employee benefits practice leader.

## Links

- Website: https://onegroup.com/
- LinkedIn: https://www.linkedin.com/company/onegroup-insurance-benefits-hr
- Twitter/X: https://x.com/OneGroupIns
- YouTube: https://www.youtube.com/channel/UCJyFAyX0B1xxcQqCsEGxduA
- Instagram: https://www.instagram.com/onegroupins/
- Facebook: https://www.facebook.com/OneGroupInsurance
- TikTok: https://www.tiktok.com/@onegroupins

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Profile page: https://yespress.io/onegroup-risk-management-and-insurance
Published by YesPress — https://yespress.io
Last updated: 2026-08-13