# Omilia

> Omilia is a conversational AI company that automates enterprise customer service across voice and digital channels. Founded in Athens in 2002 by Dimitris Vassos and bootstrapped for 18 years before raising a $20M Series A, it now runs over a billion interactions a year for banks, airlines and telcos. In February 2026 it launched what it calls the first enterprise-grade self-learning agentic CX platform, and on August 6, 2026 it raised a $67 million Series B led by Expedition Growth Capital to fund U.S. expansion.

## Achievements

- Runs over a billion customer interactions a year across 17+ countries
- Leader in the 2022 Gartner Magic Quadrant for Enterprise Conversational AI Platforms
- Customers' Choice in Gartner peer reviews (2024)
- Grew live annual recurring revenue more than 10x since Series A to over $60M without raising interim equity
- Platform supports 50,000+ concurrent voice interactions per customer at sub-second response times
- Bootstrapped profitably for 18 years before taking venture funding

## Latest updates

- **2026-08** — Raised $67M Series B led by Expedition Growth Capital to fund U.S. and global expansion; opening first U.S. office in H2 2026.
- **2026-02** — Launched the self-learning agentic CX platform, positioned as the industry's first enterprise-grade version.

## Links

- Website: https://omilia.com
- LinkedIn: https://www.linkedin.com/company/omilia-ltd
- Twitter/X: https://twitter.com/OmiliaGlobal
- YouTube: https://www.youtube.com/c/Omilia
- Facebook: https://www.facebook.com/OmiliaLtd

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Profile page: https://yespress.io/omilia-bot-people-say-thank-you
Published by YesPress — https://yespress.io
Last updated: 2026-08-07