# Ohad Gutman

> Ohad Gutman is the New York-based Chief Business Officer of Empathy, where his remit has grown from business operations into partnerships, market expansion, and a public case for extending support beyond the insurance payout. A Chevening Scholar with study at the London School of Economics, he has become a prominent company voice on beneficiary experience, arguing from joint Empathy-LIMRA research that useful, well-timed help after a claim can turn a completed transaction into a lasting relationship.

- **Role:** Chief Business Officer at Empathy
- **Organizations:** Empathy, NOVA Project, Different Economy Project
- **Education:** Program not publicly specified; distinction noted, The London School of Economics and Political Science
- **Known for:** Progressed from leading business operations at Empathy to serving as Chief Business Officer., Chevening Scholar, an honor publicly listed as awarded in September 2016., Co-presented Empathy and LIMRA research based on 272 claimants and 12 in-depth interviews at the 2026 LIMRA Life Insurance and Annuities Conference.

## Career timeline

- **2013** — Volunteered with Tel Aviv University’s Different Economy Project, providing financial guidance to underserved communities.
- **2014-2015** — Served as a team leader with the NOVA Project, which provided management consulting to social-sector organizations.
- **2016** — Named a Chevening Scholar and began study at the London School of Economics and Political Science.
- **2021** — Identified as Empathy’s Head of Business Operations in a U.S. trademark filing for the company’s service.
- **2022** — Listed as Director of Business Operations in Empathy’s Better Business Bureau profile.
- **2025** — As Chief Business Officer, published Empathy’s ITC reflections on the shift from insurance coverage toward continuing care.
- **2026** — Presented Empathy and LIMRA research on generational loyalty at LIMRA’s Life Insurance and Annuities Conference and authored a MarketFacts article on the findings.

## Achievements

- Progressed from leading business operations at Empathy to serving as Chief Business Officer.
- Chevening Scholar, an honor publicly listed as awarded in September 2016.
- Co-presented Empathy and LIMRA research based on 272 claimants and 12 in-depth interviews at the 2026 LIMRA Life Insurance and Annuities Conference.
- Published the September 2026 MarketFacts article 'From Claim to Connection: The Payout Is Just the Start.'
- Helped articulate Empathy’s international expansion and its move from a loss-support product toward a broader platform for major life transitions.

## Latest updates

- **2026-09** — Authored a LIMRA MarketFacts article arguing that the insurance payout should begin a new stage of beneficiary engagement.
- **2026-05** — Quoted in the release of Empathy and LIMRA research on post-claim loyalty and beneficiary experience.
- **2026-04** — Presented 'A Blueprint for Generational Loyalty: Unpacking the Claims Experience' at LIMRA’s Life Insurance and Annuities Conference.
- **2026-02** — Publicly described Empathy’s expansion into new solutions and markets as an extension of its original loss-support model.
- **2025-10** — Published reflections from InsureTech Connect on Empathy’s Leave Support launch and the shift from coverage to care.

## Links

- Website: https://www.empathy.com
- LinkedIn: https://www.linkedin.com/in/ohad-gutman

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Profile page: https://yespress.io/ohad-gutman
Published by YesPress — https://yespress.io
Last updated: 2026-09-27