# Office Ally

> Office Ally provides cloud-based claims, practice management and clinical software for U.S. healthcare providers, payers and technology partners. Its all-payer clearinghouse sits at the center of products including Service Center, Practice Mate and EHR 24/7, alongside insurance discovery and Medicare underpayment recovery services. The company reports serving more than 80,000 healthcare organizations.

- **Founded:** 2000
- **Headquarters:** Brentwood, United States
- **Founders:** Brian O’Neill (Founder and former CEO; retired following the 2021 acquisition)
- **Products:** Service Center, Practice Mate, EHR 24/7, EDI Clearinghouse, Insurance Discovery
- **Notable:** Company homepage reports 1.1 billion+ annual transactions, 6,100+ payer connections and 1.4 million+ supported NPIs as checked October 2026., Company reports 80,000+ healthcare organizations., EHR 24/7 product page reports 9,000+ healthcare organizations and 20,000+ users, and says it meets 2015 Edition Cures Update certification requirements.

## Products & services

- **Service Center** — Web-based all-payer portal for eligibility, claim creation and submission, acknowledgments, claim status, attachments and remittance advice. Transaction fees may apply.
- **Practice Mate** — Practice management with scheduling, patient ledgers, billing, superbills and reports; no subscription fee, with transaction fees and optional paid services.
- **EHR 24/7** — Certified web-based electronic health records with charting, configurable SOAP notes, document management and lab/HIE interfaces. Listed at $44.95 per provider monthly as checked October 2026.
- **EDI Clearinghouse** — Enterprise payer connectivity through APIs and SFTP; customized volume pricing.
- **Insurance Discovery** — Searches for missed insurance coverage on self-pay accounts; company offers a no-cost sample assessment.
- **Medicare Underpayment Recovery** — Managed review and recovery of eligible underpaid Medicare inpatient claims, including post-acute-care transfer cases; no upfront fees advertised.
- **Patient Ally** — Patient portal for records, secure messaging, appointment requests and bill payment.
- **Patient Payments** — Stripe-powered patient payment processing integrated with Service Center and Practice Mate.
- **OA-Rx** — Electronic prescribing add-on.
- **Reminder Mate** — Paid automated appointment reminders via email, text or voice; transactions can include patient replies.
- **Intake Pro** — Tablet-based patient intake forms integrated with practice software.
- **Statement Mailing** — Automated printing and mailing of patient statements.
- **Payer Gateway** — EDI services for health plans covering claims, eligibility, claim status, remittance advice and attachments.

## Achievements

- Company homepage reports 1.1 billion+ annual transactions, 6,100+ payer connections and 1.4 million+ supported NPIs as checked October 2026.
- Company reports 80,000+ healthcare organizations.
- EHR 24/7 product page reports 9,000+ healthcare organizations and 20,000+ users, and says it meets 2015 Edition Cures Update certification requirements.
- Acquired Bluemark in May 2022 and Jopari Solutions in April 2026.

## Latest updates

- **2026-04** — Announced acquisition of Jopari Solutions on April 2, expanding property-and-casualty billing, clinical attachments and electronic payments; financial terms not disclosed.
- **2026-06** — Practice Mate data sheet revised June 1 lists a $44.95 monthly Non-Par processing fee per unique Tax ID and Rendering NPI combination if any Non-Par claims are submitted.
- **2025-05** — New Mountain Capital lists May 2025 as its investment date; growth investment was announced April 7, with Francisco Partners reinvesting.

## Links

- Website: https://www.officeally.com
- LinkedIn: https://www.linkedin.com/company/office-ally/
- Twitter/X: https://twitter.com/office_ally
- YouTube: https://www.youtube.com/@OfficeAlly_
- Facebook: https://www.facebook.com/officeallyinc

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Profile page: https://yespress.io/office-ally
Published by YesPress — https://yespress.io
Last updated: 2026-10-02