# NUWAVE Communications

> NUWAVE Communications is a Las Vegas telecommunications and software company serving carriers, service providers, channel partners, and enterprises. Its iPILOT platform automates voice provisioning and service management across Microsoft Teams, Zoom Phone, and Webex Calling; SYNTHESIS connects partner networks to cloud calling services. Its product portfolio also covers migration, licensing, onboarding, and security services.

- **Founded:** 1998
- **Headquarters:** Las Vegas, United States
- **Founders:** Shawn Sims (Founder and Chief Executive Officer), Mark Bunnell (Co-Founder and Chief Operations Officer)
- **Products:** iPILOT, SYNTHESIS, TELEPORT, Pulsar, Constellation
- **Notable:** Best Service Management Platform winner at the UC Awards 2025, confirmed by the award organizer., NTT Communications Hub launched in July 2024 using a white-labeled iPILOT platform., Microsoft lists NUWAVE among its Operator Connect Accelerator and onboarding partners.

## Products & services

- **iPILOT** — Cloud software for provisioning, phone number management, reporting, migration planning, and ongoing voice service administration across supported UC platforms. V4 adds global search, embedded guidance, and the Navi AI assistant.
- **SYNTHESIS** — Network and OSS/BSS enablement connecting partner SIP trunks to NUWAVE’s geographically redundant network and supported cloud calling platforms.
- **TELEPORT** — No-fee migration feature for legacy PBX and cloud environments with batch migration and configuration automation. Public product page lists Teams and Webex support, with Zoom coming soon.
- **Pulsar** — Microsoft licensing procurement, management, and deployment across regions through a unified platform.
- **Constellation** — Security and compliance services including ISO implementation, internal audits, data protection, and incident management.
- **Launchpad** — Guided, white-label Microsoft Teams Phone onboarding inside iPILOT, including permission checks, number purchasing or porting, emergency addresses, call queues, and auto attendants. Introduced as beta alongside V4.
- **Teams, Zoom Phone, and Webex Calling enablement** — Voice connectivity and carrier enablement including Microsoft Direct Routing and Operator Connect, Zoom BYOC and peering, and Webex Cloud Connect.

## Achievements

- Best Service Management Platform winner at the UC Awards 2025, confirmed by the award organizer.
- NTT Communications Hub launched in July 2024 using a white-labeled iPILOT platform.
- Microsoft lists NUWAVE among its Operator Connect Accelerator and onboarding partners.
- BSI certificate AIMS 831527 records ISO 42001 registration effective January 13, 2026.
- Publicly listed ISO portfolio includes 27001, 27017, 27018, 27701, and 42001.

## Latest updates

- **2026-10** — October 14 company article describes approximately six months spent on ISO 42001 certification and ongoing monthly employee training.
- **2026-06** — iPILOT V4 release materials introduce Navi, global search, redesigned integrations, and embedded knowledge resources; a company release video describes it as the June release.
- **2026-06** — June 23 BSI announcement reports NUWAVE’s AI management system certification and a May 21 certificate presentation.
- **2026-01** — Published BSI certificate records original ISO 42001 registration on January 13.

## Links

- Website: https://nuwave.com/
- LinkedIn: https://www.linkedin.com/company/nuwave-holdings-inc/
- Twitter/X: https://twitter.com/nuwavecomm
- Facebook: https://www.facebook.com/nuwavecommunications/

---

Profile page: https://yespress.io/nuwave-communications
Published by YesPress — https://yespress.io
Last updated: 2026-10-25