# Nutshell

> Nutshell is an all-in-one CRM and growth platform built for B2B small and mid-sized businesses that are tired of overpaying for software they barely use. Founded in 2009 in Ann Arbor, Michigan, Nutshell combines sales pipeline management, email marketing, and customer engagement tools into a single subscription — with free live support on every plan. Acquired by digital marketing agency WebFX in 2022, Nutshell now serves over 5,000 companies across 50 countries, competing against industry giants like Salesforce and HubSpot by doing less, but doing it better.

- **Founded:** 2009
- **Headquarters:** Ann Arbor, Michigan, USA
- **Founders:** Andy Fowler (CEO & Co-Founder), Guy Suter (Co-Founder), Ian Berry (Co-Founder), Lindsay Snider (Co-Founder)
- **Team size:** Approximately 51 employees
- **Products:** Nutshell CRM, Nutshell Marketing, Nutshell Engagement, Nutshell Quotes & Invoices, Nutshell Integrations
- **Notable:** 2025 Netty Award Winner for Best CRM Software, G2 Grid Leader in CRM every quarter since Fall 2020, G2 High Performer: Winter 2017 CRM Grid

## Products & services

- **Nutshell CRM** — Core contact and lead management platform with sales pipeline, call management, two-way email/calendar sync, AI-powered lead scoring, and advanced reporting.
- **Nutshell Marketing** — Email marketing with drag-and-drop builder, landing pages, SMS campaigns, audience segmentation, and automation — all connected to CRM data.
- **Nutshell Engagement** — Web chat, AI-powered chatbot with custom knowledge base, text messaging, and lead capture forms for converting website visitors.
- **Nutshell Quotes & Invoices** — Built-in quoting and invoicing with unlimited custom invoices and invoice status tracking, keeping revenue operations inside the CRM.
- **Nutshell Integrations** — 200+ native integrations with Gmail, Outlook, Slack, QuickBooks, Mailchimp, and 5,000+ connections via Zapier or Socket.

## Achievements

- 2025 Netty Award Winner for Best CRM Software
- G2 Grid Leader in CRM every quarter since Fall 2020
- G2 High Performer: Winter 2017 CRM Grid
- Digital Marketing Toolkit Award winner in Automation and Personalization
- Top 15 CRM ranking with category-leading ease-of-use scores (8.7/10)
- 50% free-trial to paid conversion rate — rare in the SaaS industry
- Serves 5,000+ companies across 50 countries

## Latest updates

- **2025-06** — Launched revenue attribution reporting to track revenue by channel or campaign.
- **2025-05** — Won 2025 Netty Award for Best CRM Software in the Tech category.
- **2025-01** — Expanded Nutshell Quotes & Invoices with unlimited custom invoices and invoice status tracking.
- **2024-12** — Added AI-powered chatbot for Engagement users with custom knowledge base training.
- **2024-06** — Launched Nutshell Marketing and Nutshell Engagement as two new standalone product suites.
- **2022-10** — Acquired by WebFX, a leading digital marketing agency, to accelerate growth.

## Links

- Website: https://www.nutshell.com
- LinkedIn: https://www.linkedin.com/company/nutshell-llc
- Twitter/X: https://twitter.com/nutshell
- YouTube: https://www.youtube.com/@NutshellCRM

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Profile page: https://yespress.io/nutshell
Published by YesPress — https://yespress.io
Last updated: 2026-06-01