# Numa

> Numa is the leading AI platform for automotive dealerships, powering customer operations across 1,300+ rooftops in the U.S. and Canada. Founded by the team behind Location Labs (acquired by AVG for $220M), Numa's AI agents handle calls, texts, appointments, and customer satisfaction monitoring - reducing response times from 24 hours to 20 minutes and driving measurable increases in dealership profitability and CSI scores.

- **Founded:** 2017
- **Headquarters:** Oakland, California, United States
- **Founders:** Tasso Roumeliotis (CEO), Joel Grossman (President), Andy Ruff (Chief Product Officer), Steven Ginn (CTO)
- **Team size:** 170 employees
- **Products:** Voice AI, Smart Inbox, Opportunities, Operator, LiveCSI
- **Notable:** Inc. 5000 #168 overall, #1 dealership software company, #4 AI company (2024), 2,248% three-year revenue growth rate, 200% year-over-year revenue growth (2025-2026)

## Products & services

- **Voice AI** — AI-powered phone system that answers calls, rescues missed calls, and books service appointments
- **Smart Inbox** — Unified AI inbox that understands customer history, coordinates teams, and brings humans in when needed
- **Opportunities** — AI-powered outbound engine identifying revenue opportunities through behavioral signal analysis
- **Operator** — AI receptionist for main phone lines with intelligent routing and real-time escalation monitoring
- **LiveCSI** — Real-time sentiment analysis across live conversations replacing lagging CSI surveys
- **Platform** — Unified communication layer routing all vendor messaging through one trusted dealership number

## Achievements

- Inc. 5000 #168 overall, #1 dealership software company, #4 AI company (2024)
- 2,248% three-year revenue growth rate
- 200% year-over-year revenue growth (2025-2026)
- 150+ million calls and texts handled
- 4+ million appointments booked
- 12+ million repair orders managed
- Acquired Ficus to expand into AI-powered sales operations (2026)

## Latest updates

- **2026-04** — Announced 200% revenue growth, expansion to 1,300+ dealerships, and acquisition of Ficus AI sales platform
- **2026-01** — Launched four new AI products: Opportunities, Operator, LiveCSI, and Platform at NADA Show 2026
- **2025-11** — Introduced Voice AI with Smart Inbox - industry's first AI-powered unified inbox for dealerships
- **2025-10** — Selected by Stellantis as featured AI vendor on MarketCenter portal for 3,000+ dealerships
- **2024-10** — Appointed Jason Finkelstein as Chief Marketing Officer
- **2024-09** — Closed $32M Series B led by Touring Capital and Mitsui

## Links

- Website: https://numa.com
- LinkedIn: https://www.linkedin.com/company/numa
- YouTube: https://www.youtube.com/@numaAI

---

Profile page: https://yespress.io/numa
Published by YesPress — https://yespress.io
Last updated: 2026-05-28