# Noregon

> Noregon develops diagnostic software, connected-vehicle technology and maintenance services for commercial trucks and heavy-duty equipment. Its JPRO platform links vehicle-wide diagnostics with troubleshooting, while NextStep Repair, remote technician support, TripVision and ShopPulse address the work around the repair. Founded by Bill Hathaway in 1993, the Greensboro company became majority-owned by Hearst in 2021.

- **Founded:** 1993
- **Headquarters:** Greensboro, United States
- **Founders:** Bill Hathaway (Founder; CEO at the time of the 2021 Hearst announcement)
- **Products:** JPRO Professional, NextStep Repair, TripVision Uptime, Diagnostic Tool Management, Technician as a Service
- **Notable:** JPRO commercial launch in 2007 after earlier technology development., More than 15,000 US and Canadian customers reported in the 2021 transaction announcement., FleetPride’s published case study describes management of more than 350 diagnostic computers.

## Products & services

- **JPRO Professional** — Subscription diagnostic software for commercial trucks and supported off-highway equipment, with system-wide scans, fault guidance and supported bi-directional tests.
- **NextStep Repair** — Interactive heavy-duty repair instructions, component information and safety guidance; sold separately and connectable to JPRO.
- **TripVision Uptime** — Remote vehicle-health diagnostics delivered through telematics providers; commercially available since 2020.
- **Diagnostic Tool Management** — Managed diagnostic computers, software updates, hardware support, cybersecurity options, training and usage reports.
- **Technician as a Service** — Subscription access to remote support from experienced mechanics.
- **Truck Check Up** — CARB-approved electronic emissions inspection application requiring compatible DLA+ 3.0 hardware.
- **ShopPulse** — Shop management software for work orders, estimates, inventory, labor, inspections and invoices; imports JPRO reports and integrates with QuickBooks Online.
- **CAN Mentor** — Guided CAN network diagnostic software that requires a DLA+ 3.0 XBT adapter; listed at $250 software-only or $995 with an adapter kit.
- **FleetCross Parts by MOTOR** — Parts cross-reference product offered through the MOTOR partnership announced in August 2026.
- **Adapters and cables** — Vehicle connection hardware for diagnostic applications and OE software integration.
- **Custom development and vehicle data services** — Custom software, hardware and vehicle-data acquisition and interpretation for commercial vehicle customers.

## Achievements

- JPRO commercial launch in 2007 after earlier technology development.
- More than 15,000 US and Canadian customers reported in the 2021 transaction announcement.
- FleetPride’s published case study describes management of more than 350 diagnostic computers.
- Education Program provides tools and resources to more than 150 technical colleges and trade schools, according to the current program page.
- Released ShopPulse in 2025 and CAN Mentor in July 2026.

## Latest updates

- **2026-08** — Announced partnership with MOTOR to offer FleetCross Parts cross-reference intelligence.
- **2026-07** — Launched CAN Mentor for guided vehicle-network diagnostics.
- **2026-05** — Released JPRO Professional 2026 v1 with expanded CAN bus troubleshooting, Repair Mentor changes and vehicle/equipment coverage.

## Links

- Website: https://www.noregon.com/
- LinkedIn: https://www.linkedin.com/company/noregon-systems/
- Twitter/X: https://www.twitter.com/noregonsystems
- YouTube: https://www.youtube.com/channel/UCbtfEc3tjH2l6hZCx01v9Aw
- Instagram: https://www.instagram.com/noregonsystems/
- Facebook: https://www.facebook.com/NoregonSystems/

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Profile page: https://yespress.io/noregon
Published by YesPress — https://yespress.io
Last updated: 2026-10-02