# Nooshin Alibhai

> Nooshin Alibhai is the Vancouver-area co-founder and CEO of Supportbench, a customer support platform for B2B relationships. With a background in sales, operations, event planning and entrepreneurship, she became the company’s first investor and helped finance it through the sale of the family home with co-founder and husband Eric Klimuk. Her published work focuses on customer context, support ownership and reusable knowledge.

- **Role:** Co-founder & CEO at Supportbench
- **Organizations:** Supportbench
- **Education:** Simon Fraser University
- **Known for:** Co-founded and leads Supportbench, a B2B customer support platform., Helped build a company backed by StandUp Ventures, N49P, Liquid2 Ventures and operator angels., Authored public guidance on customer support operations and knowledge management.

## Career timeline

- **—** — Worked in sales, operations, event planning and entrepreneurship before and alongside her entrepreneurial career.
- **—** — Became Supportbench’s first investor; she and co-founder Eric Klimuk sold their home to help fund the company.
- **2022** — StandUp Ventures publicly announced its investment in Supportbench on May 6, alongside N49P, Liquid2 Ventures and operator angels.
- **2023** — Discussed the company’s creation with Eric Klimuk on Code Story, published June 1.
- **2026** — Published Supportbench articles on case ownership, dynamic SLAs, data tables and AI-assisted knowledge creation.

## Achievements

- Co-founded and leads Supportbench, a B2B customer support platform.
- Helped build a company backed by StandUp Ventures, N49P, Liquid2 Ventures and operator angels.
- Authored public guidance on customer support operations and knowledge management.

## Latest updates

- **2026-04** — Published Helpdesk Efficiency Analyzer on April 20.
- **2026-03** — Published AI-Driven Knowledge Creation: Turning Solved Tickets into Articles on March 9.
- **2026-03** — Published Data Tables: Storing Non-Standard Customer Data in Supportbench on March 3.
- **2026-02** — Published guidance on assigning case ownership in shared inboxes on February 4.

## Links

- Website: https://www.supportbench.com/
- LinkedIn: https://www.linkedin.com/in/nooshin-alibhai-2a0795177/

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Profile page: https://yespress.io/nooshin-alibhai
Published by YesPress — https://yespress.io
Last updated: 2026-10-15