# Noora Health

> Noora Health is a nonprofit that treats families as an untapped part of the care team. By training patients' relatives with practical, condition-specific health skills while they wait in hospital wards - then reinforcing that training after discharge through WhatsApp, voice calls, and live chat - its Care Companion Program has reached tens of millions of caregivers across India, Bangladesh, Indonesia, and Nepal, cutting newborn readmissions and post-surgical cardiac complications.

- **Founded:** 2014
- **Headquarters:** San Francisco, California, United States
- **Founders:** Edith Elliott (Co-Founder & Co-CEO), Shahed Alam (Co-Founder & Co-CEO)
- **Team size:** Approximately 400+ employees
- **Products:** Care Companion Program (CCP), Remote Engagement Service (RES), Maternal & Newborn Care Program, Cardiac & Surgical Care Program, Chronic & Primary Care Programs
- **Notable:** Trained 58M+ caregivers and patients cumulatively since 2014, Trained 16.4 million caregivers and patients in 2024 alone - a 305% year-over-year increase, Documented 71% reduction in post-surgical cardiac complications

## Products & services

- **Care Companion Program (CCP)** — The core in-facility program: Noora partners with public health systems, trains hospital staff as 'Master Trainers,' who then deliver condition-specific, skills-based teaching sessions to family caregivers while they wait in wards and hallways.
- **Remote Engagement Service (RES)** — Post-discharge follow-up delivered through WhatsApp (scheduled messages, chatbot, live chat), pre-recorded voice/IVR calls in local languages, and live tele-trainers - reinforcing skills once families are home.
- **Maternal & Newborn Care Program** — Training for new and expecting parents on newborn care, danger-sign recognition, breastfeeding, and skin-to-skin care; associated with reductions in newborn readmissions and mortality.
- **Cardiac & Surgical Care Program** — Caregiver training around cardiac surgery recovery, linked to a 71% reduction in post-surgical complications in studied facilities.
- **Chronic & Primary Care Programs** — Expanding curricula covering non-communicable and chronic disease management, plus a primary care program launched in Andhra Pradesh, India in 2023.

## Achievements

- Trained 58M+ caregivers and patients cumulatively since 2014
- Trained 16.4 million caregivers and patients in 2024 alone - a 305% year-over-year increase
- Documented 71% reduction in post-surgical cardiac complications
- Documented ~54-56% reduction in newborn readmissions and ~18% reduction in newborn mortality in program facilities
- 2022 Skoll Award for Social Innovation
- Selected as a 2022 TED Audacious Project grantee
- Received a $20M gift from MacKenzie Scott and Dan Jewett
- Backed early by Y Combinator as a nonprofit

## Latest updates

- **2024-12** — Trained 16.4 million caregivers and patients in 2024, a 305% year-over-year increase across ~12,000 partner facilities.
- **2024-09** — Partnered with One Heart Worldwide to launch the Care Companion Program in Nepal, piloting in three hospitals in Q4 2024.
- **2025-03** — Published its 2024 Annual Impact Report and set a 2025 target of training ~13.89 million family caregivers across four countries.
- **2024-01** — Marked its ten-year anniversary with a 'decade of caring together' campaign.

## Links

- Website: https://noorahealth.org
- LinkedIn: https://www.linkedin.com/company/noora-health
- Twitter/X: https://twitter.com/NooraHealth
- YouTube: https://www.youtube.com/@noorahealth
- Instagram: https://www.instagram.com/noorahealth/
- Facebook: https://facebook.com/noorahealth

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Profile page: https://yespress.io/noora-health
Published by YesPress — https://yespress.io
Last updated: 2026-07-03